Retail Service Lead - POS & Stock Control

Clicks Group Limited; Cape Town; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Clicks Group is seeking a Service Advisor for Clicks KCT Mall in Khayelitsha, Cape Town. The role focuses on fast, efficient customer service at the point of sale and strong stock and cash control.

The successful candidate will lead shop assistants and cashiers, manage staffing per schedule and ensure policy compliance, while promoting Clicks clubcard promotions and delivering excellent service.

Qualifikationen

• Education prerequisites and retail knowledge as indicated in the job description.
• Knowledge of financial management principles and labour legislation are advantageous.
• Experience in retail operations and stock/cash handling are preferred.

Aufgaben

• Direct and control operational activities at the point of sale.
• Manage stock, cash, housekeeping and administration to minimise shrinkage.
• Train and motivate shop assistants and cashiers to deliver service excellence.

Kenntnisse

Results oriented

Managerial skills

Planning & organising

Problem solving

Customer oriented

Leading & supervising

Networking

Delivering results

Following procedures

Teamwork

Analytical

Pressure handling

Ausbildung

Grade 12

Maths 50% and English 50%

Jobbeschreibung

Clicks Group is seeking a Service Advisor for Clicks KCT Mall in Khayelitsha, Cape Town. The role focuses on fast, efficient customer service at the point of sale and strong stock and cash control.

The successful candidate will lead shop assistants and cashiers, manage staffing per schedule and ensure policy compliance, while promoting Clicks clubcard promotions and delivering excellent service.