Retail Sales Team Lead

Placements24; Paarl; Sur place; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Competitive salary with performance:in

Career advancement into management

Comprehensive training programs

Employee discounts

Dynamic team culture and support

Résumé du poste

Placements24 in Paarl is seeking a Retail Sales Team Lead to guide a team of sales associates on the shop floor. You will drive performance, boost customer engagement, and ensure a high-energy, results-driven store environment.

The ideal candidate brings leadership presence, strong communication, and a passion for coaching to deliver outstanding customer experiences and achieve store goals.

Qualifications

• Previous experience in a retail sales role with leadership responsibilities.
• Strong sales techniques and customer relationship management.
• Excellent interpersonal, communication, and motivational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Willingness to work flexible shifts including weekends and holidays.

Responsabilités

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide ongoing coaching, training, and performance feedback to team members.
• Serve as a role model for exceptional customer service and product knowledge.
• Assist with the development and execution of in-store sales strategies and promotions.
• Ensure the sales floor is well-maintained, visually appealing, and adequately stocked.
• Handle escalated customer inquiries and resolve complex sales-related issues.

Connaissances

Leadership

Sales

Customer service

Coaching

Communication

Description du poste

About the Role

Our client is looking for an energetic and inspiring Retail Sales Team Lead to guide their sales associates in Paarl . This role focuses on driving team performance, enhancing customer engagement, and contributing to the overall success of the store. You will provide leadership, coaching, and support to the sales team, ensuring a consistent and positive customer experience. The ideal candidate is a natural leader with a passion for sales, excellent communication skills, and a proven ability to motivate others towards achieving collective goals, fostering a high-energy sales environment.

Key Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.


• Provide ongoing coaching, training, and performance feedback to team members.


• Serve as a role model for exceptional customer service and product knowledge.


• Assist with the development and execution of in-store sales strategies and promotions.


• Ensure the sales floor is well-maintained, visually appealing, and adequately stocked.


• Handle escalated customer inquiries and resolve complex sales-related issues.

Requirements

• Previous experience in a retail sales role with demonstrated leadership or supervisory responsibilities.


• Strong understanding of sales techniques and customer relationship management.


• Excellent interpersonal, communication, and motivational skills.


• Ability to work effectively in a fast-paced, team-oriented environment.


• Passion for customer service and driving sales results.


• Flexibility to work various shifts, including weekends and holidays, as required.

Benefits

• Competitive salary with performance incentives.


• Opportunities for career advancement into management roles.


• Comprehensive training programs.


• Employee discounts on a wide range of products.


• A dynamic and supportive team culture that values growth and achievement.