Retail Team Leader

Placements24; Welkom; On-site; ZAR 96,000 - 138,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Career growth

Training programs

Friendly team

Job summary

Placements24 in Welkom is seeking a proactive Retail Team Leader to guide the sales team, drive performance, and deliver a superior customer experience. You will be a key point of contact for daily store operations and uphold brand standards while supporting the store manager.

The ideal candidate has retail leadership experience, strong sales skills, and a customer‑centric approach. Excellent communication, coaching ability, and flexibility to work varied shifts are essential for success.

Qualifications

• Previous retail leadership or supervisory experience.

Responsibilities

• Lead and inspire a team of retail associates to achieve sales targets and deliver exceptional customer service.

Job description

About the Role

Our client is seeking a proactive and experienced Retail Team Leader to guide their sales team in Welkom . This role involves motivating associates, driving sales performance, and ensuring a superior customer experience. You will be a key point of contact for daily store operations, responsible for upholding brand standards and supporting the store manager. The ideal candidate is a natural leader with a passion for retail and a commitment to excellence, making a tangible contribution to the business in the Welkom area.

Key Responsibilities

• Lead and inspire a team of retail associates to achieve sales targets and deliver exceptional customer service.
• Oversee daily store operations, ensuring efficiency and adherence to company standards.
• Assist in training and mentoring new team members on product knowledge and sales techniques.
• Monitor stock levels and assist with merchandising to maintain an appealing store presentation.
• Handle customer escalations and ensure prompt resolution of issues.
• Contribute to a positive and productive work environment.

Requirements

• Previous experience in a retail leadership or supervisory role.
• Demonstrated ability to motivate and manage a team effectively.
• Strong sales skills and a customer-centric approach.
• Excellent communication and interpersonal abilities.
• Familiarity with retail POS systems and inventory management.
• Flexibility to work various shifts as needed in Welkom .

Benefits

• Competitive hourly wage plus performance incentives.
• Employee discounts on store merchandise.
• Opportunities for advancement within the company.
• Comprehensive training programs.
• A friendly and supportive team environment.