Retail Sales Team Lead

Placements24; Vereeniging; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Sales incentives

Employee discounts

Leadership training

Dynamic work environment

Remote coordination exposure

Job summary

Placements24 is seeking a dynamic Retail Sales Team Lead for our Vereeniging location. This hybrid role involves guiding a team of sales associates, delivering excellent customer service, and driving store performance.

You will coach staff, oversee visual merchandising, manage inventory, and coordinate with remote teams to support strategic initiatives while maintaining in-store operations.

Qualifications

• Experience in retail sales with leadership potential.
• Strong sales techniques and customer service knowledge.
• Excellent communication, interpersonal and motivational skills.
• Willingness to work flexible hours including weekends for Vereeniging.
• Familiarity with POS systems and basic computer apps.
• Proactive problem-solver focused on driving results.

Responsibilities

• Lead and inspire a team of retail sales associates to meet and exceed sales goals.
• Provide ongoing coaching, training, and performance feedback to team members.
• Ensure exceptional customer service standards are met and upheld at all times.
• Assist with inventory management, visual merchandising, and maintaining store presentation standards.
• Monitor sales performance metrics and identify opportunities for improvement.
• Communicate effectively with store management and contribute to strategic planning efforts, including remote coordination.

Skills

Retail sales leadership

Coaching & training

Customer service

Communication skills

Flexibility hours

POS systems

Tools

POS systems

MS Office basics

Job description

About the Role

Our client is seeking a dynamic and experienced Retail Sales Team Lead for their location in Vereeniging . In this hybrid role, you will be responsible for guiding and motivating a team of sales associates to achieve sales targets while also contributing to strategic initiatives. You will focus on delivering outstanding customer service, ensuring effective visual merchandising, and driving overall store performance. This position offers a great opportunity for a motivated individual to step into a leadership role, shape team performance, and contribute to the success of the retail environment, balancing in-store responsibilities with remote coordination.

Key Responsibilities

• Lead and inspire a team of retail sales associates to meet and exceed sales goals.
• Provide ongoing coaching, training, and performance feedback to team members.
• Ensure exceptional customer service standards are met and upheld at all times.
• Assist with inventory management, visual merchandising, and maintaining store presentation standards.
• Monitor sales performance metrics and identify opportunities for improvement.
• Communicate effectively with store management and contribute to strategic planning efforts, including remote coordination .

Requirements

• Proven experience in a retail sales role, with demonstrated leadership potential or experience.
• Strong understanding of sales techniques and customer service best practices.
• Excellent communication, interpersonal, and motivational skills.
• Ability to work flexible hours, including weekends, as required for the Vereeniging store .
• Familiarity with POS systems and basic computer applications.
• A proactive approach to problem-solving and driving results.

Benefits

• Competitive remuneration package with sales incentives.
• Employee discounts on store merchandise.
• Opportunities for professional development and leadership training.
• A dynamic and engaging work environment.
• Exposure to both in-store operations and remote team coordination.