Senior Retail Sales Associate - Klerksdorp

Placements24; Klerksdorp; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Placements24 in Klerksdorp, North West region, seeks a Senior Retail Sales Associate to drive sales, lead a small team, and uphold store standards. You will engage customers, share product knowledge, and contribute to visual merchandising.

The role requires 3–5 years in retail with 1–2 years in a supervisory capacity; you should excel in communication, service, and inventory management while working flexible hours and lifting merchandise as needed.

Qualifications

• 3–5 years of experience in retail sales, with 1–2 years in a senior or supervisory capacity.
• Proven ability to meet and exceed sales goals in a retail environment.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Achieve and exceed personal and store sales targets through proactive customer engagement and effective sales techniques.
• Provide exceptional customer service, including product knowledge, styling advice, and addressing customer inquiries and concerns efficiently.

Skills

Retail sales

Leadership

Customer service

POS systems

Inventory management

Tools

Inventory management software

POS software

Job description

About the Role

Our client, a prominent retailer in the Klerksdorp, North West region, is seeking an experienced and dynamic Senior Retail Sales Associate to join their dedicated team. This role is crucial in driving sales performance, enhancing customer engagement, and maintaining high operational standards within the store. The successful candidate will embody the brand's commitment to excellence and provide an unparalleled shopping experience. This is an excellent opportunity for a motivated individual looking to advance their career in a fast-paced retail environment and contribute significantly to the success of a well-established brand. We are looking for someone who is passionate about retail and customer service, with a proven track record of success in sales and team leadership within a retail setting. The ideal candidate will be adept at motivating a team, managing inventory, and ensuring a visually appealing store presentation. You will be a key player in ensuring our client's retail outlet in Klerksdorp remains a top destination for shoppers.

Key Responsibilities

• Achieve and exceed personal and store sales targets through proactive customer engagement and effective sales techniques.
• Provide exceptional customer service, including product knowledge, styling advice, and addressing customer inquiries and concerns efficiently.
• Assist in the training and development of junior sales staff, fostering a positive and high-performing team environment.
• Manage inventory levels, including receiving, unpacking, and displaying merchandise according to visual merchandising guidelines.
• Maintain store cleanliness, organization, and adherence to safety standards.
• Operate the point-of-sale (POS) system accurately and efficiently, handling transactions, returns, and exchanges.
• Contribute to visual merchandising efforts, ensuring the store is presented attractively and appealingly to customers.
• Identify customer needs and recommend appropriate products, driving sales and customer satisfaction.
• Collaborate with store management on stock takes, inventory control, and loss prevention strategies.

Requirements

• A minimum of 3-5 years of experience in retail sales, with at least 1-2 years in a senior or supervisory capacity.
• Proven ability to meet and exceed sales goals in a retail environment.
• Excellent communication, interpersonal, and customer service skills.
• Strong product knowledge or the ability to quickly acquire it for various retail goods.
• Experience with POS systems and inventory management software.
• Ability to work flexible hours, including weekends and public holidays, as required by store operations in Klerksdorp .
• A proactive and results-oriented attitude, with a passion for the retail industry.
• Must be able to stand for extended periods and lift/move merchandise up to 15 kg.