Retail Store Manager - Klerksdorp

Placements24; Klerksdorp; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health insurance

Hybrid work model

Career advancement opportunities

Employee discounts

Job summary

Placements24 in Klerksdorp, North West, seeks an experienced Retail Store Manager to lead the flagship store. This hybrid role combines in-store leadership with some remote administrative tasks to optimize operations and staff development.

You will drive sales, manage inventory, and ensure exceptional customer experiences while upholding brand standards and strategic objectives. A hands-on leader is essential to inspire a highly motivated team.

Qualifications

• 4+ years retail management experience.
• Proven track record driving sales and team performance.
• Strong customer service and interpersonal skills.
• Flexibility to work evenings, weekends, holidays.

Responsibilities

• Manage all store operations including sales, service and inventory.
• Lead, train and motivate retail associates to hit targets.
• Develop strategies to drive traffic and build loyalty.
• Maintain visual merchandising standards and store branding.
• Oversee stock control, ordering and receiving processes.
• Monitor performance and implement corrective actions.
• Handle inquiries, complaints and returns professionally.
• Ensure compliance with policies and safety regulations.
• Contribute to local marketing and brand presence in Klerksdorp.

Skills

Leadership

Sales Strategy

Customer Service

Team Training

Data Analysis

POS Systems

Education

High School Diploma

Business Degree (advantage)

Tools

POS Software

MS Office

Job description

About the Role

Our client is seeking an experienced and dynamic Retail Store Manager to lead their flagship store in Klerksdorp, North West . This role is crucial in driving sales performance, ensuring exceptional customer experiences, and managing store operations efficiently. The ideal candidate will possess strong leadership qualities, a passion for retail, and a proven ability to motivate a team. This is a hybrid role, requiring presence in the store for key operational activities and team management, with potential for some remote administrative tasks. You will be responsible for the overall success of the store, from inventory management to staff development, ensuring alignment with our client's brand standards and strategic objectives. We are looking for a hands‑on leader who can inspire their team to achieve ambitious targets and contribute to a positive store environment. This position offers a fantastic opportunity for career growth within a respected retail organization.

Key Responsibilities

• Manage all aspects of store operations, including sales, customer service, inventory, merchandising, and loss prevention.
• Lead, train, and motivate a team of retail associates to achieve sales targets and provide outstanding customer service.
• Develop and implement strategies to drive store traffic, increase sales, and build customer loyalty.
• Ensure visual merchandising standards are met and maintained to create an attractive and engaging store environment.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize stockouts and overstock situations.
• Monitor store performance against key metrics and implement action plans to address any shortfalls.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Ensure compliance with company policies, procedures, and safety regulations.
• Contribute to the development of local marketing initiatives to enhance brand presence in Klerksdorp.

Requirements

• A minimum of 4 years of retail management experience, with a proven track record of success in driving sales and managing teams.
• Demonstrated ability to lead, coach, and develop staff.
• Strong understanding of retail operations, including inventory management, merchandising, and loss prevention.
• Excellent customer service and interpersonal skills.
• Ability to analyze sales data and implement effective sales strategies.
• Proficiency in point-of-sale (POS) systems and basic computer skills.
• High school diploma or equivalent; a degree in business or a related field is an advantage.
• Strong organizational and time management skills.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the business.

Benefits

• Our client offers a competitive salary package, performance-based bonuses, and employee discounts on merchandise.
• You will receive comprehensive training and ongoing professional development opportunities.
• Health insurance and retirement savings plans are provided.
• This role allows for a hybrid work model, offering a blend of in-store leadership and remote flexibility.
• Opportunities for advancement within the company are significant for high performers.
• Join a supportive and dynamic team environment where your contributions are valued and recognized.
• We are committed to fostering a culture of growth and providing the resources you need to succeed in your role.