Retail Sales & Service Associate (POS + Merchandising)

Clicks Group Limited; Vrystaat; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A leading retail company in South Africa is seeking a dedicated customer service representative to enhance the customer experience through efficient service, point of sale operations, and merchandising. The ideal candidate will possess a retail background, strong math skills, and a commitment to delivering exceptional service in a fast-paced environment. Join us to be part of our mission to be the customer's first choice health and beauty retailer.

Qualifications

• Retail/FMCG background and understanding of merchandising and promotions principles.
• Basic maths calculations.
• Understanding of stock management procedures.

Responsibilities

• Deliver service excellence through efficient customer service.
• Execute operational activities at the point of sale.
• Promote the Clicks' clubcard and enroll new members.
• Ensure safe handling of cash.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 with Maths and English 50%

Job description

A leading retail company in South Africa is seeking a dedicated customer service representative to enhance the customer experience through efficient service, point of sale operations, and merchandising. The ideal candidate will possess a retail background, strong math skills, and a commitment to delivering exceptional service in a fast-paced environment. Join us to be part of our mission to be the customer's first choice health and beauty retailer.