Customer-Focused Retail Assistant: POS & Merchandising

Clicks Group Limited; Sasolburg; On-site; ZAR 100,000 - 134,000; Full time

Job summary

A leading retail and pharmacy company located in Sasolburg is seeking candidates for a customer-facing role aimed at delivering excellent service at the point of sale. This position involves maintaining high accuracy, promoting customer loyalty programs, and ensuring a positive shopping experience. Ideal applicants should have Grade 12 qualifications and experience in retail or FMCG environments. Competitive benefits available.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Efficiently execute all operational activities at the point of sale.
• Maintain high accuracy when scanning merchandise and collecting payment.
• Proactively promote the Clicks' clubcard and enroll new members.
• Deliver superior customer service by offering friendly and professional service.
• Maintain updated knowledge on products and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Maths 50% and English 50% at Grade 12 level

Job description

A leading retail and pharmacy company located in Sasolburg is seeking candidates for a customer-facing role aimed at delivering excellent service at the point of sale. This position involves maintaining high accuracy, promoting customer loyalty programs, and ensuring a positive shopping experience. Ideal applicants should have Grade 12 qualifications and experience in retail or FMCG environments. Competitive benefits available.