POS & Customer Service Associate - Retail

Clicks Group Limited; Johannesburg; On-site; ZAR 223,200 - 279,000; Full time

Job summary

A leading retail company in Johannesburg seeks a professional to enhance customer experience through effective point-of-sale operations and superior service. Responsibilities include operational tasks, cash handling, and promoting membership programs. The ideal candidate should have a background in retail or FMCG, focusing on customer service and promotional awareness. Join us to support our vision as the first choice in health and beauty retail.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Maintain accuracy when scanning and processing payments.
• Safely handle cash.
• Promote clubcard membership.
• Make customers aware of promotions.
• Provide superior customer service.
• Maintain merchandising and housekeeping standards.
• Support the company’s vision.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 English and Maths (minimum 50%)

Job description

A leading retail company in Johannesburg seeks a professional to enhance customer experience through effective point-of-sale operations and superior service. Responsibilities include operational tasks, cash handling, and promoting membership programs. The ideal candidate should have a background in retail or FMCG, focusing on customer service and promotional awareness. Join us to support our vision as the first choice in health and beauty retail.