Retail Operations Supervisor - Richards Bay

Placements24; Mtubatuba Local Municipality; On-site; ZAR 260,000 - 340,000; Full time

Benefits offered by this job

Competitive salary package

Employee discounts on store items

Stable work environment

Job summary

Placements24 is seeking an experienced Retail Operations Supervisor for our Richards Bay, KwaZulu-Natal store. You will oversee day-to-day operations, stock flow, and store standards, while supporting the store manager to meet operational targets.

The role requires hands-on leadership, strong organizational skills, and proficiency with POS systems. Flexibility for varied shifts, including weekends and public holidays, is essential for success in this busy retail environment.

Qualifications

• Minimum 3 years of experience in retail operations or a supervisory role.
• Demonstrated ability in inventory management and stock control.
• Strong understanding of retail operational procedures and best practices.
• Excellent organizational and time management skills.
• Good communication and interpersonal skills.
• Ability to lead and motivate a team.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work varied shifts, including weekends and public holidays.

Responsibilities

• Supervise daily store operations, including opening and closing procedures.
• Oversee inventory management, including receiving, stocking, and stocktaking.
• Ensure efficient stock flow and minimize stock discrepancies.
• Monitor and maintain store standards for cleanliness, organization, and presentation.
• Enforce company policies and procedures related to safety, security, and operations.
• Assist in training and onboarding new store employees.
• Support the store manager in implementing operational initiatives.
• Manage and resolve operational issues that arise during shifts.
• Ensure accurate transaction processing and cash handling procedures are followed.
• Contribute to a positive and productive work environment for the store team.

Skills

Retail operations supervision

Inventory management

Team leadership

POS systems

Cash handling

Communication

Problem solving

Tools

POS systems

MS Office

Job description

About the Role

Our client, a prominent retailer known for its commitment to quality and customer satisfaction, is seeking an experienced and proactive Retail Operations Supervisor for their store located in the bustling coastal city of Richards Bay, KwaZulu-Natal . This role is vital for ensuring the smooth and efficient day-to-day running of the store, focusing on operational excellence, team supervision, and inventory management. The ideal candidate will possess strong organizational skills, a keen eye for detail, and a deep understanding of retail processes. You will be responsible for overseeing store opening and closing procedures, managing stock flow, ensuring compliance with company policies, and supporting the store manager in achieving operational targets. This position offers a challenging yet rewarding opportunity to contribute to the success of a well-established brand in the Richards Bay area. A dedication to maintaining high standards and fostering a productive work environment is essential.

Key Responsibilities

• Supervise daily store operations, including opening and closing procedures.
• Oversee inventory management, including receiving, stocking, and stocktaking.
• Ensure efficient stock flow and minimize stock discrepancies.
• Monitor and maintain store standards for cleanliness, organization, and presentation.
• Enforce company policies and procedures related to safety, security, and operations.
• Assist in training and onboarding new store employees.
• Support the store manager in implementing operational initiatives.
• Manage and resolve operational issues that arise during shifts.
• Ensure accurate transaction processing and cash handling procedures are followed.
• Contribute to a positive and productive work environment for the store team.

Requirements

• Minimum of 3 years of experience in retail operations or a supervisory role within a retail environment.
• Demonstrated ability in inventory management and stock control.
• Strong understanding of retail operational procedures and best practices.
• Excellent organizational and time management skills.
• Good communication and interpersonal skills.
• Ability to lead and motivate a team.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work varied shifts, including weekends and public holidays, as required in Richards Bay .
• Must be detail-oriented and proactive in problem-solving.
• Must be legally eligible to work in South Africa.

Benefits

• Competitive salary package.
• Opportunities for professional growth and development.
• Employee discounts on store merchandise.
• A stable and supportive work environment in KwaZulu-Natal .
• Gain valuable experience in retail operations management.
• Be part of a reputable company with a strong presence.