Retail Operations Coordinator

Placements24; Richards Bay; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Growth opportunities

Job summary

Placements24 is seeking a meticulous Retail Operations Coordinator to support our Richards Bay operations. The role ensures smooth retail activities across multiple store locations with a mix of on-site and remote work in KwaZulu-Natal.

You will coordinate policies, manage inventory movements, and support store teams to meet performance goals, while liaising with vendors and generating operational reports for KPI insights.

This role offers growth opportunities within a growing retail brand.

Qualifications

• Proven experience in a retail operations or administrative support role.
• Strong understanding of retail supply chain and inventory management processes.
• Excellent organizational skills and attention to detail.
• Proficiency in MS Office, especially Excel, and retail management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Good communication and problem-solving skills, with a collaborative approach.

Responsibilities

• Coordinate implementation of operational policies across all retail outlets.
• Manage and track inventory movements, including transfers between stores and warehouse logistics.
• Support store teams with operational queries, troubleshooting issues related to systems and processes.
• Assist in planning and executing store audits and compliance checks.
• Develop and maintain operational reports, highlighting KPIs and areas for improvement.
• Liaise with external vendors and service providers to ensure timely delivery of goods and services.

Skills

Retail operations

Inventory management

Organizational skills

Excel

Retail management software

Tools

MS Office Suite

Retail management software

Job description

About the Role

Our client is seeking a meticulous and proactive Retail Operations Coordinator to support their operations in Richards Bay . This role is essential for ensuring the smooth and efficient running of all retail activities across multiple store locations. You will be responsible for coordinating logistics, managing operational processes, and supporting store teams to achieve performance goals. This hybrid role offers a mix of on-site and remote work, providing flexibility while maintaining crucial operational oversight in the KwaZulu-Natal region.

Key Responsibilities

• Coordinate the implementation of operational policies and procedures across all retail outlets.
• Manage and track inventory movements, including transfers between stores and warehouse logistics.
• Support store teams with operational queries, troubleshooting issues related to systems and processes.
• Assist in the planning and execution of store audits and compliance checks.
• Develop and maintain operational reports, highlighting key performance indicators and areas for improvement.
• Liaise with external vendors and service providers to ensure timely delivery of goods and services.

Requirements

• Proven experience in a retail operations or administrative support role.
• Strong understanding of retail supply chain and inventory management processes.
• Excellent organizational skills and attention to detail.
• Proficiency in MS Office Suite, particularly Excel, and experience with retail management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Good communication and problem-solving skills, with a collaborative approach.

Benefits

• Competitive salary and comprehensive benefits package.
• Hybrid work model offering flexibility.
• Opportunities for professional growth and development.
• Be part of a growing retail brand in Richards Bay .
• Contribute to the operational success of the business.