Retail Operations Coordinator - Richards Bay

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary and benefits

Employee discounts on store products

Exposure to different facets of retail

Job summary

Placements24 is seeking a proactive Retail Operations Coordinator to support the Richards Bay store in KwaZulu-Natal. The role focuses on smooth day-to-day operations, staff support, inventory control, and adherence to company policies. You will collaborate with management to streamline processes and ensure customer satisfaction.

The ideal candidate has strong organizational skills, experience in retail operations, and the ability to multitask effectively in a dynamic retail environment.

Qualifications

• Experience in retail operations or coordinator roles.
• Strong organizational and time-management skills.
• Proficiency in MS Office (Word, Excel, Outlook) and basic POS knowledge.
• Excellent communication and interpersonal abilities.
• Detail-oriented with accuracy.
• Ability to work independently and in a team.

Responsibilities

• Assist store management with daily operational tasks.
• Manage store supplies, inventory, and equipment.
• Coordinate staff scheduling and payroll-related administration.
• Support inventory processes: receiving, stock counts, discrepancies.
• Ensure health, safety, and security compliance within the store.
• Handle administrative duties, including filing, data entry, and preparing reports.
• Liaise with vendors and suppliers to manage orders and deliveries.
• Assist in training new staff on operational procedures and store policies.
• Maintain store cleanliness and presentation standards.
• Support the implementation of new operational initiatives and procedures.

Skills

Organizational skills

Time management

MS Office

POS systems

Communication skills

Interpersonal skills

Attention to detail

Teamwork

Problem solving

Tools

Retail POS systems

Job description

About the Role

Our client is seeking a highly organized and efficient Retail Operations Coordinator to support the operational functions of their retail store in Richards Bay, KwaZulu-Natal . This role is critical in ensuring the smooth day-to-day running of the store, supporting staff, managing operational processes, and contributing to overall efficiency and customer satisfaction. The ideal candidate will possess excellent administrative skills, a strong understanding of retail operations, and the ability to multitask effectively. You will work closely with store management and staff to streamline operations, manage supplies, and ensure compliance with company policies. This is an excellent opportunity for an individual looking to gain broad experience in retail operations and contribute to the success of a dynamic retail environment in Richards Bay . We are looking for a proactive individual who can manage multiple responsibilities and ensure that all operational aspects of the store are handled with precision and care.

Key Responsibilities

• Assist store management with daily operational tasks, ensuring efficiency and adherence to company standards.
• Manage and maintain store supplies, inventory, and equipment, ensuring they are available and in good working order.
• Coordinate staff scheduling and assist with payroll-related administration.
• Support inventory management processes, including receiving, stock counts, and discrepancy resolution.
• Ensure compliance with health, safety, and security regulations within the store.
• Handle administrative duties, including filing, data entry, and preparing reports.
• Liaise with vendors and suppliers to manage orders and deliveries.
• Assist in training new staff on operational procedures and store policies.
• Contribute to maintaining store cleanliness and presentation standards.
• Support the implementation of new operational initiatives and procedures.

Requirements

• Previous experience in retail operations, store administration, or a coordinator role.
• Strong organizational and time-management skills, with the ability to prioritize tasks.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and basic understanding of retail POS systems.
• Excellent communication and interpersonal skills.
• Detail-oriented and committed to accuracy.
• Ability to work independently and collaboratively within a team.
• Understanding of retail procedures and customer service principles.
• Flexibility to work varied hours as needed for store operations in Richards Bay .
• Proactive problem-solving abilities.

Benefits

• Competitive salary and benefits package.
• Opportunities to develop skills in various aspects of retail operations.
• A supportive and dynamic team environment.
• Employee discounts on store products.
• Exposure to different facets of the retail business.