Assistant Store Manager - Richards Bay

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 is seeking an enthusiastic and organised Assistant Store Manager to support the Store Manager in Richards Bay, KwaZulu-Natal. The role focuses on customer service, daily operations, and driving sales performance.

You will supervise staff, manage stock, handle POS transactions, and assist with opening/closing procedures. This hybrid role offers flexibility and the opportunity to develop management skills within a supportive team.

Qualifications

• Experience in retail with supervisory responsibilities.
• Strong customer service and communication skills.
• Familiar with POS systems and basic stock control.
• Willingness to work weekends/public holidays.

Responsibilities

• Assist the Store Manager in day-to-day operations.
• Support sales initiatives and targets.
• Provide exceptional customer service.
• Supervise and coach sales staff.
• Manage inventory levels and stock takes.
• Process POS transactions accurately.
• Assist with opening/closing procedures.
• Maintain store cleanliness and organization.
• Participate in staff training and development.
• Contribute to a welcoming atmosphere in Richards Bay.

Skills

Retail experience

Supervisory experience

Customer service

Team player

Education

High school diploma

Tools

POS systems

Job description

About the Role

Our client is seeking an enthusiastic and organized Assistant Store Manager to support the Store Manager in the efficient operation of their retail outlet in Richards Bay, KwaZulu-Natal. This role is crucial for maintaining high standards of customer service, managing store operations, and driving sales performance. The Assistant Store Manager will work closely with the management team to achieve business objectives and ensure a positive shopping experience for all customers. This is an excellent opportunity for an individual with a passion for retail and a desire to develop their management skills in a supportive environment located in Richards Bay.

Key Responsibilities

• Assist the Store Manager in overseeing day-to-day store operations.
• Support sales initiatives and ensure store targets are met or exceeded.
• Provide exceptional customer service and resolve customer inquiries or issues effectively.
• Supervise and coach sales staff, fostering a collaborative and productive team environment.
• Manage inventory levels, conduct stock takes, and ensure merchandise is displayed according to visual merchandising guidelines.
• Process transactions accurately using the point-of-sale (POS) system.
• Assist with opening and closing procedures, including cash handling and security checks.
• Maintain store cleanliness and organization standards.
• Participate in staff training and development programs.
• Contribute to creating a positive and welcoming atmosphere for customers in Richards Bay.

Requirements

• Previous experience in a retail environment, preferably with some supervisory or assistant management responsibilities.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Experience with POS systems.
• Flexible availability, including weekends and public holidays, as needed in Richards Bay.
• Basic knowledge of inventory management.
• A positive attitude and a strong work ethic.
• High school diploma or equivalent.
• Willingness to learn and develop new skills.

Benefits

• Our client offers a competitive salary, opportunities for career growth, and staff discounts on products.
• You will receive ongoing training and development to enhance your skills.
• This hybrid role in Richards Bay, KwaZulu-Natal, offers a blend of in-store responsibilities and potential for remote administrative tasks, providing flexibility.