Retail Operations Supervisor

Placements24; Mossel Bay; Hybrid; ZAR 250,000 - 350,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Health benefits package

Professional development opportunities

Employee discounts

Job summary

Placements24 is seeking a proactive Retail Operations Supervisor for Mossel Bay. You will oversee daily retail activities, manage inventory, and schedule staff to ensure smooth operations and a great customer experience.

The role blends on-site responsibilities with flexibility for remote tasks, emphasizing health, safety, and efficiency. The ideal candidate has retail operations or supervision experience, strong organizational skills, and proficiency with POS systems.

Qualifications

• Experience in retail operations, supervision or management.
• Strong organizational and multitasking abilities.
• Proficiency with inventory management systems and POS software.
• Excellent communication and leadership skills.
• Ability to work independently and in a team.

Responsibilities

• Supervise and coordinate daily retail operations following company standards.
• Oversee inventory management including stock counts, receiving and dispatching.
• Develop and manage staff schedules to ensure adequate coverage.
• Ensure health, safety and security protocols are followed in-store.
• Assist in training new employees on procedures and policies.
• Liaise with suppliers and manage vendor relationships for stock replenishment.

Skills

Retail operations

Leadership

Inventory management

Scheduling

POS software

Job description

About the Role

Our client is looking for a proactive and organized Retail Operations Supervisor to support the efficient functioning of their retail outlets in Mossel Bay . This role involves overseeing essential back-end operations, inventory control, and staff scheduling to ensure a seamless customer experience. You will play a key part in optimizing operational processes, managing stock, and ensuring compliance with company policies. This is an ideal opportunity for an individual with strong organizational skills and a background in retail operations, seeking to contribute to the smooth running of a busy retail environment, with a blend of on-site and remote responsibilities.

Key Responsibilities

• Supervise and coordinate daily retail operations, ensuring adherence to company standards.
• Oversee inventory management, including stock counts, receiving, and dispatching to minimize discrepancies.
• Develop and manage staff schedules to ensure adequate coverage during operating hours.
• Ensure compliance with all health, safety, and security protocols within the store premises.
• Assist in training new employees on operational procedures and company policies.
• Liaise with suppliers and manage vendor relationships for stock replenishment and operational needs.

Requirements

• Previous experience in retail operations, supervision, or management.
• Strong organizational, time management, and multitasking abilities.
• Proficiency in inventory management systems and POS software.
• Excellent communication and leadership skills.
• Ability to work effectively both independently and as part of a team.
• Understanding of retail best practices and operational efficiency.

Benefits

• Competitive salary and potential for annual bonuses.
• Hybrid work model offering flexibility.
• Comprehensive health benefits package.
• Opportunities for professional development and advancement.
• Employee discounts and a supportive work culture.