Store Operations Supervisor

Placements24; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Growth opportunities

Training on best practices

Supportive work environment

Job summary

Placements24's client in Queenstown (Eastern Cape) is seeking a diligent Store Operations Supervisor to oversee daily store activity, inventory control, and staff supervision. You will ensure front- and back-of-house processes run smoothly and support the Store Manager in implementing standards and improvements.

The role offers a clear career path within retail, requiring strong organization, leadership and hands-on supervision, with weekend flexibility and a focus on operational excellence in a

Qualifications

• Experience in retail operations or a supervisory role.
• Strong organizational and time-management skills.
• Familiarity with inventory management systems and POS operations.
• Good communication and leadership abilities.
• Ability to work effectively in a team and independently.
• Flexible to work weekends.

Responsibilities

• Supervise and coordinate daily store operational activities, including stock management and replenishment.
• Ensure accurate inventory counts, monitor stock levels, and minimize stock discrepancies.
• Assist in training new staff on operational procedures and company policies.
• Oversee the receiving and processing of merchandise, ensuring accuracy and efficiency.
• Maintain store presentation standards, including cleanliness and organization of sales floor and stockroom.
• Support the Store Manager in implementing operational initiatives and improvements.

Skills

Retail operations

Leadership

Time management

Communication

Teamwork

Tools

POS systems

Inventory management

Job description

About the Role

Our client is looking for a diligent and organized Store Operations Supervisor to oversee the efficiency and effectiveness of their retail store in Queenstown . This role is essential for ensuring that all back-of-house and front-of-house operations run smoothly, supporting the store management in daily tasks. You will be responsible for inventory management, staff supervision in operational tasks, and maintaining store standards. This position offers a stable career path within the retail sector for individuals who excel in organization and operational management in the Eastern Cape .

Key Responsibilities

• Supervise and coordinate daily store operational activities, including stock management and replenishment.
• Ensure accurate inventory counts, monitor stock levels, and minimize stock discrepancies.
• Assist in training new staff on operational procedures and company policies.
• Oversee the receiving and processing of merchandise, ensuring accuracy and efficiency.
• Maintain store presentation standards, including cleanliness and organization of sales floor and stockroom.
• Support the Store Manager in implementing operational initiatives and improvements.

Requirements

• Previous experience in retail operations or a supervisory role.
• Strong organizational and time-management skills.
• Familiarity with inventory management systems and POS operations.
• Good communication and leadership abilities.
• Ability to work effectively in a team and independently.
• Flexibility to work according to store needs, including weekends.

Benefits

• Competitive salary package.
• Employee discounts on store merchandise.
• Opportunities for growth into management roles.
• A structured and supportive work environment in Queenstown .
• Training on operational best practices.