Retail Operations Supervisor

Placements24; Gauteng; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Medical aid

Pension fund

Employee discount

Professional development

Structured work environment

Job summary

Placements24 is seeking a Retail Operations Supervisor for our Pretoria store. The role focuses on back-end and operational aspects, ensuring the sales teams have support to deliver excellent customer service.

You’ll oversee inventory management, stock control, loss prevention, and compliance with standards. Ideal candidates will be proactive problem-solvers with strong retail logistics knowledge and a commitment to maintaining a safe, efficient store environment.

Qualifications

• Experience in retail operations or supervisory role.
• Strong knowledge of inventory control processes.
• Excellent organizational and time-management skills.
• Knowledge of loss prevention techniques and security procedures.
• Ability to lead and motivate a team in a fast-paced environment.
• Proficiency with POS and inventory management software.

Responsibilities

• Manage inventory levels, conduct stocktakes, and oversee receiving and dispatch.
• Implement loss prevention strategies to minimize shrinkage.
• Ensure compliance with health, safety, and security regulations within the store.
• Optimize store layout and organisation for efficient operations and stock management.
• Supervise and train operational staff, including stockroom personnel.
• Liaise with suppliers and manage relationships to ensure timely deliveries.

Skills

Inventory control

Loss prevention

Team leadership

Store operations

POS software

Tools

POS systems

Inventory management systems

Job description

About the Role

Our client is seeking a highly organized and efficient Retail Operations Supervisor to oversee the smooth running of their store in Pretoria . This role focuses on the essential back-end and operational aspects of the retail environment, ensuring that sales teams have the support they need to deliver exceptional customer service. You will be responsible for inventory management, stock control, loss prevention, and ensuring compliance with operational standards. The successful candidate will be a proactive problem-solver with a strong understanding of retail logistics and a commitment to maintaining a safe and efficient store environment. This is a vital support role contributing to the overall success of the Pretoria retail outlet.

Key Responsibilities

• Manage inventory levels, conduct regular stocktakes, and oversee receiving and dispatch processes.
• Implement and enforce loss prevention strategies to minimize shrinkage.
• Ensure compliance with all health, safety, and security regulations within the store.
• Optimize store layout and organization for efficient operations and stock management.
• Supervise and train operational staff, including stockroom personnel.
• Liaise with suppliers and manage relationships to ensure timely deliveries.

Requirements

• Proven experience in retail operations , stock management, or a similar supervisory role.
• Strong understanding of inventory control systems and processes.
• Excellent organizational and time-management skills.
• Knowledge of loss prevention techniques and security procedures.
• Ability to lead and motivate a team in a fast-paced operational setting.
• Proficiency in relevant software, including POS and inventory management systems.

Benefits

• Competitive annual salary and performance-related bonuses.
• Comprehensive medical aid and pension fund contributions.
• Employee discount on store products.
• Opportunities for professional development in retail operations management.
• A structured and supportive work environment in Pretoria .