Retail Operations Specialist

Placements24; Klerksdorp; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Training & development

Flexible work options

Job summary

Placements24 is seeking a proactive Retail Operations Specialist to support operations across multiple locations, including Klerksdorp. You will optimize store processes, improve efficiency, and drive operational excellence by collaborating with store management and cross-functional teams.

The role requires strong analytical abilities, experience in retail operations, and proficiency with Excel and retail software.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field, or equivalent experience.
• Proven experience in retail operations, store management, or a similar analytical role.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent project management and organizational abilities.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with retail management software.
• Ability to travel to different store locations as needed.

Responsibilities

• Analyze store operational performance and identify areas for improvement in efficiency and cost-effectiveness.
• Develop and implement standardized operating procedures for various retail functions.
• Support the rollout of new operational tools, technologies, and processes across the store network.
• Conduct store visits to assess operational compliance and provide on-site support and training.
• Manage inventory management systems and processes to minimize stock discrepancies and optimize stock levels.
• Liaise with supply chain and logistics partners to ensure efficient product flow to stores.

Skills

Analytical skills

Problem-solving

Excel proficiency

Retail operations

Project management

Organizational skills

Travel willingness

Retail software

Education

Bachelor’s degree in Business Administration / Operations Management

Tools

Excel

Retail management software

ERP systems

Job description

About the Role

Our client is seeking a proactive and analytical Retail Operations Specialist to join their team, supporting operations across multiple locations, including Klerksdorp . This role focuses on optimizing store processes, improving efficiency, and ensuring seamless execution of operational initiatives. You will work closely with store management and cross-functional departments to implement best practices and drive operational excellence. This is an ideal opportunity for an individual with a strong understanding of retail logistics and a passion for problem-solving.

Key Responsibilities

• Analyze store operational performance and identify areas for improvement in efficiency and cost-effectiveness.
• Develop and implement standardized operating procedures for various retail functions.
• Support the rollout of new operational tools, technologies, and processes across the store network.
• Conduct store visits to assess operational compliance and provide on-site support and training.
• Manage inventory management systems and processes to minimize stock discrepancies and optimize stock levels.
• Liaise with supply chain and logistics partners to ensure efficient product flow to stores.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent experience.
• Proven experience in retail operations, store management, or a similar analytical role.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent project management and organizational abilities.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with retail management software.
• Ability to travel to different store locations as needed.

Benefits

• Competitive salary with performance-related incentives.
• Comprehensive benefits package including health, dental, and vision insurance.
• Opportunity to shape operational strategies for a growing retail business.
• Access to ongoing training and professional development programs.
• Flexible working arrangements, including remote work options.