Retail Operations Supervisor

Placements24; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Career progression opportunities

Employee discounts

Regular training

Supportive team atmosphere

Job summary

Placements24 in Benoni is seeking a Retail Operations Supervisor to oversee daily store activities, ensure stock availability, and uphold store standards. You will lead by example, supporting the management team to deliver an excellent shopping experience.

Responsibilities include supervising operations, managing stock levels, training staff, and enforcing policies. The role requires strong organizational skills and a customer-focused approach in a fast-paced retail environment.

Qualifications

• Experience in retail operations or supervision.
• Strong inventory management and stock control knowledge.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Oversee daily store operations and ensure efficiency and standards.
• Manage inventory levels, replenishment, and records.
• Maintain clean, safe, and visually appealing store environment.
• Train retail associates on procedures and service expectations.
• Enforce loss prevention and operational policies.
• Assist customers and resolve minor operational issues.

Skills

Inventory management

Leadership

Organizational skills

Customer service

Team supervision

Job description

About the Role

Our client is seeking a dedicated and efficient Retail Operations Supervisor to oversee the smooth functioning of their store in Benoni . You will be responsible for managing daily operations, ensuring stock availability, maintaining store standards, and providing excellent customer service. This role requires strong organizational skills and the ability to lead by example, supporting the store management team in achieving operational excellence. You will act as a key liaison between staff and management, ensuring adherence to company policies and procedures. Your efforts will directly contribute to the positive shopping experience and efficient running of the Benoni branch.

Key Responsibilities

• Supervise daily store operations, ensuring efficiency and adherence to standards.
• Manage inventory levels, stock replenishment, and accurate record-keeping.
• Ensure the store environment is clean, safe, and visually appealing for customers.
• Train and guide retail associates on operational procedures and customer service expectations.
• Implement and enforce company policies related to loss prevention and operational efficiency.
• Assist with customer inquiries and resolve minor operational issues.

Requirements

• Previous experience in retail operations or as a retail supervisor.
• Strong understanding of inventory management, stock control, and store presentation.
• Excellent organizational and problem-solving skills.
• Good leadership and team support abilities.
• Ability to work effectively in a fast-paced retail environment in Benoni .
• Commitment to providing high standards of customer service.

Benefits

• Competitive salary and potential for overtime pay.
• Opportunities for career progression within the retail sector.
• Employee discounts on merchandise.
• Regular training and skill development.
• A supportive and dynamic team atmosphere.