Retail Sales Supervisor

Placements24; Rustenburg; Hybrid; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary + commission

Employee discount

Development opportunities

Team environment

Brand exposure

Job summary

Placements24 in Rustenburg is seeking a proactive Retail Sales Supervisor to oversee daily sales, motivate the team, and ensure a superior customer experience. You will support the Store Manager, guide associates, and uphold store standards in a fast-paced retail setting.

The ideal candidate has a proven sales background, strong leadership, and excellent communication skills. You will monitor performance, address customer issues, assist training, and contribute to customer loyalty and branch

Qualifications

• Experience in a Retail Supervisor or lead sales role.
• Proven track record of achieving sales targets and delivering excellent service.
• Strong leadership and people-management abilities.
• Excellent communication and problem-solving skills."

Responsibilities

• Supervise and guide the sales team to achieve store goals.
• Assist customers with product information and service excellence.
• Monitor sales performance and report trends to management.
• Ensure store is organized, visually appealing and compliant with standards.
• Handle customer issues and escalations professionally, and support training of new staff.

Skills

Sales leadership

Customer service

Team motivation

Communication skills

Retail operations

Tools

POS systems

Job description

About the Role

Our client is seeking a proactive and organized Retail Sales Supervisor for their Rustenburg store. This role focuses on overseeing daily sales activities, motivating the sales team, and ensuring a superior customer experience. You will support the Store Manager in operational tasks, provide guidance to associates, and help maintain store standards. The ideal candidate will have a strong sales background and a passion for leading a team to achieve targets in a fast-paced retail setting, contributing to the overall success of the branch and enhancing customer loyalty.

Key Responsibilities

• Supervise and guide the sales team to achieve individual and store sales goals.
• Assist customers, provide product information, and ensure a high level of service.
• Monitor sales performance, identify trends, and report findings to management.
• Ensure the store is well-organized, visually appealing, and adheres to company standards.
• Handle customer issues and escalations effectively and professionally.
• Support training and onboarding of new sales associates.

Requirements

• Previous experience in a Retail Supervisor or lead sales role is required.
• Proven track record of achieving sales targets and excellent customer service.
• Strong leadership and team motivation skills.
• Excellent communication and problem-solving abilities.
• Familiarity with retail operations and POS systems.

Benefits

• Competitive salary plus commission opportunities.
• Generous employee discount program.
• Opportunities for professional development and advancement.
• Access to a vibrant team environment.
• Contribution to a leading retail brand.