Retail Store Supervisor

Placements24; Randburg; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Employee discount

Career development

Health benefits

Job summary

Placements24 is seeking a Retail Store Supervisor for our Randburg location to oversee daily operations, lead the sales team, and ensure an outstanding customer experience.

In this role you will manage opening/closing, inventory, merchandising, and POS transactions while driving sales and promoting company initiatives in a fast-paced environment.

Flexibility for weekends and holidays is required, with opportunities for growth within a reputable Gauteng retailer.

Qualifications

• Experience supervising retail teams or senior sales roles.
• Strong leadership and team-motivation capabilities.
• Excellent customer service and communication skills.
• Proficiency with POS systems and basic inventory management.
• Ability to thrive in a fast-paced retail environment.
• Availability to work weekends and holidays as required.

Responsibilities

• Supervise daily store operations, including opening and closing procedures.
• Assist in managing inventory levels, stock replenishment, and merchandise presentation.
• Provide excellent customer service, resolving inquiries and issues promptly.
• Support and guide the sales team, ensuring they meet performance expectations.
• Maintain store cleanliness, organization, and adherence to safety standards.
• Process sales transactions accurately using the POS system and support promotions to drive revenue.

Skills

Leadership

Customer service

POS systems

Inventory management

Retail operations

Team motivation

Tools

POS System

Inventory software

Job description

About the Role

Our client is seeking a motivated and organized Retail Store Supervisor to support the management team in their dynamic Randburg location. As a Supervisor, you will play a key role in ensuring the smooth daily operations of the store, providing guidance to the sales team, and assisting customers with their needs. You will contribute to achieving sales targets by driving operational excellence and fostering a positive customer experience. This position is ideal for an individual with a passion for retail and a desire to grow within a reputable company in the Gauteng province.

Key Responsibilities

• Supervise daily store operations, including opening and closing procedures.
• Assist in managing inventory levels, stock replenishment, and merchandise presentation.
• Provide excellent customer service, resolving inquiries and issues promptly.
• Support and guide the sales team, ensuring they meet performance expectations.
• Maintain store cleanliness, organization, and adherence to safety standards.
• Process sales transactions accurately using the point-of-sale (POS) system .
• Assist in implementing sales strategies and promotions to drive revenue.

Requirements

• Previous experience in a retail supervisory or senior sales associate role.
• Strong leadership potential and the ability to motivate a team.
• Excellent customer service and communication skills.
• Proficiency with retail POS systems and basic inventory management.
• Ability to work effectively in a fast-paced retail environment.
• Flexibility to work shifts, including weekends and holidays, as needed.

Benefits

• Competitive salary commensurate with experience.
• Employee discount on all store merchandise.
• Opportunities for training and career development in retail management.
• Health and wellness benefits package.
• A supportive and team-oriented work environment.