Retail Operations Supervisor

Placements24; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Career progression

Team environment

Retail operations experience

Job summary

Placements24 in Bloemfontein is seeking a proactive Retail Operations Supervisor to oversee daily store activities, ensure adherence to company standards, and support the store management team. You will manage floor staff, coordinate schedules, monitor stock, maintain cleanliness and presentation, and respond to customer inquiries to keep the operation smooth and customer-focused.

This role requires strong organizational and communication skills, flexibility for weekend shifts, and a commitment

Qualifications

• Experience in supervisory role within retail.
• Strong knowledge of inventory management and customer service.
• Excellent organizational and time-management skills.
• Good communication and interpersonal abilities.
• Ability to motivate and guide a team.
• Flexible to work weekends in Bloemfontein.

Responsibilities

• Supervise daily retail operations in stores.
• Assist in managing staff schedules and floor coverage.
• Oversee stock receiving, organization and replenishment.
• Maintain cleanliness, safety and visual standards.
• Support training and development of sales associates.
• Handle customer inquiries and resolve issues.

Skills

Staff supervision

Retail operations

Inventory management

Customer service

Organizational skills

Time management

Communication skills

Job description

About the Role

Our client is seeking a proactive and organized Retail Operations Supervisor to support the smooth running of their stores in Bloemfontein . This role focuses on overseeing daily operational tasks, ensuring compliance with company standards, and supporting the store management team. You will play a crucial role in maintaining store efficiency, managing staff on the floor, and ensuring a high level of customer service. This position is key to upholding the operational integrity of the business within the Free State province.

Key Responsibilities

• Supervise daily retail operations, ensuring adherence to company policies and procedures.
• Assist in managing staff schedules, breaks, and ensuring adequate floor coverage.
• Oversee stock management processes, including receiving, organizing, and replenishing merchandise.
• Ensure the store is maintained to high standards of cleanliness, safety, and visual presentation.
• Support the training and development of new and existing sales associates.
• Handle customer inquiries and resolve operational issues as they arise.

Requirements

• Previous experience in a supervisory or assistant management role within retail.
• Strong understanding of retail operations, including inventory management and customer service.
• Excellent organizational and time-management skills.
• Good communication and interpersonal abilities.
• Ability to motivate and guide a team of retail staff.
• Flexibility to work various shifts, including weekends, in Bloemfontein .

Benefits

• Competitive salary package.
• Opportunities for career progression within retail management.
• Employee discounts on store products.
• A supportive and team-oriented work environment.
• Gain valuable experience in retail operations supervision.