Store Operations Supervisor

Placements24; Polokwane; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary package

Health and wellness benefits

Paid time off and holidays

Professional development and careeradv

Job summary

Placements24 is seeking an organized Store Operations Supervisor to oversee the smooth functioning of retail outlets with remote oversight for Polokwane. The role focuses on day-to-day operations, high customer service standards, staff scheduling, and policy compliance across supervised locations.

The ideal candidate has 3+ years in retail operations, proven staff management experience, and strong organizational skills. Proficiency in MS Office and retail management software is expected.

Qualifications

• Minimum 3 years of experience in retail operations or a supervisory role.
• Proven experience in managing staff, scheduling, and operational tasks.
• Strong understanding of retail operational processes, including inventory management and cash handling.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Proficiency in MS Office and experience with retail management software.
• Effective communication and leadership skills for remote supervision of teams.

Responsibilities

• Supervise and support store teams in executing daily operational tasks, ensuring efficiency and adherence to standards.
• Manage staff scheduling, payroll processing, and ensure adequate staffing levels are maintained.
• Oversee cash handling procedures, bank deposits, and reconciliation processes.
• Ensure compliance with health, safety, and security regulations across all supervised locations.
• Monitor inventory levels, assist with stock takes, and coordinate with the supply chain team for timely replenishment.
• Implement and enforce company policies and procedures, providing guidance and training to store personnel remotely.

Skills

Retail operations

Staff scheduling

Leadership

Cash handling

Inventory management

Remote supervision

Tools

MS Office Suite

Retail management software

Job description

About the Role

Our client is seeking an organized and proactive Store Operations Supervisor to oversee the smooth functioning of their retail outlets, with a focus on remote oversight and support for operations in Polokwane . This role is responsible for ensuring efficient day-to-day operations, maintaining high standards of customer service, and supporting store teams. You will play a key role in optimizing operational processes, managing staff schedules, and ensuring compliance with company policies and procedures, all while managing remotely. This is a great opportunity for an experienced operations professional looking to contribute to a leading retail brand.

Key Responsibilities

• Supervise and support store teams in executing daily operational tasks, ensuring efficiency and adherence to standards.
• Manage staff scheduling, payroll processing, and ensure adequate staffing levels are maintained.
• Oversee cash handling procedures, bank deposits, and reconciliation processes.
• Ensure compliance with health, safety, and security regulations across all supervised locations.
• Monitor inventory levels, assist with stock takes, and coordinate with the supply chain team for timely replenishment.
• Implement and enforce company policies and procedures, providing guidance and training to store personnel remotely.

Requirements

• Minimum of 3 years of experience in retail operations or a supervisory role within a retail environment.
• Proven experience in managing staff, scheduling, and operational tasks.
• Strong understanding of retail operational processes, including inventory management and cash handling.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Proficiency in MS Office Suite and experience with retail management software.
• Effective communication and leadership skills, suitable for remote supervision of teams in Polokwane .

Benefits

• Competitive salary package with potential for annual review and increase.
• Comprehensive health and wellness benefits.
• Paid time off and company holidays.
• Opportunities for professional development and advancement in retail operations.
• A collaborative work environment that values efficiency and employee contribution.