Assistant Store Manager

Placements24; Benoni; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career advancement

Training & development

Employee discounts

Team environment

Job summary

Placements24 in Benoni, Gauteng, is seeking an Assistant Store Manager to support the Store Manager in daily operations, lead the sales floor, and help manage staff. The role focuses on delivering excellent customer service and maintaining store standards.

The ideal candidate has retail leadership experience, strong communication skills, and a track record of driving sales targets. You will work with the Store Manager to ensure smooth operations, inventory control, and a positive team culture in

Qualifications

• Retail leadership experience required.
• Strong customer service and sales skills.
• Ability to lead and motivate a team.
• Knowledge of retail operations, merchandising, and inventory control.
• Excellent communication and interpersonal abilities.

Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff performance.
• Supervise and coach retail associates, ensuring excellent customer service and sales execution.
• Support inventory management, including stock control, merchandising, and visual presentation.
• Ensure compliance with company policies, procedures, and health and safety standards.
• Handle customer inquiries, feedback, and complaints effectively.
• Contribute to achieving store sales targets and operational goals.

Skills

Retail leadership

Customer service

Sales skills

Team motivation

Communication skills

Job description

About the Role

Our client is looking for a proactive and organized Assistant Store Manager to support the Store Manager in operations at their Benoni location. This role is essential for ensuring the smooth running of daily operations, leading the sales floor, and assisting with staff management. You will work closely with the Store Manager to drive sales, maintain visual standards, and foster a positive team culture. The ideal candidate will have prior retail leadership experience and a strong commitment to customer satisfaction within the Benoni retail sector.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff performance.
• Supervise and coach retail associates, ensuring excellent customer service and sales execution.
• Support inventory management, including stock control, merchandising, and visual presentation.
• Ensure compliance with company policies, procedures, and health and safety standards.
• Handle customer inquiries, feedback, and complaints effectively.
• Contribute to achieving store sales targets and operational goals.

Requirements

• Previous experience in a retail leadership role, such as Supervisor or Assistant Manager.
• Strong customer service and sales skills.
• Ability to lead and motivate a team.
• Knowledge of retail operations, merchandising, and inventory control.
• Excellent communication and interpersonal abilities.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for career advancement in retail management.
• Comprehensive training and ongoing development support.
• Employee discounts on a wide range of products.
• A dynamic and supportive team environment.