Retail Department Supervisor

Placements24; Vereeniging; On-site; ZAR 134,000 - 234,000; Full time

Benefits offered by this job

Performance bonuses

Career development

Employee discounts

Health & wellness benefits

Supportive team in Gauteng

Job summary

Placements24 in Vereeniging is seeking a motivated Retail Department Supervisor to lead a store section, drive sales, manage inventory, and deliver outstanding customer service.

You will coach sales associates, implement promotions, monitor KPIs, and report to store management. This role suits someone with a strong retail background and proven leadership in Gauteng.

Qualifications

• Experience leading a retail team and achieving sales targets.
• Proven ability to manage inventory and control shrinkage.
• Strong communication and coaching skills for frontline staff.
• Excellent customer service and problem solving in a fast paced store.

Responsibilities

• Supervise daily operations within the assigned retail department, ensuring efficiency and high standards.
• Lead, train, and motivate a team of sales associates to achieve sales targets and customer service goals.
• Manage department inventory, including stock replenishment, visual merchandising, and loss prevention.
• Engage with customers, providing expert product knowledge and resolving inquiries or issues.
• Implement store strategies and promotions to drive department sales and profitability.
• Monitor departmental performance metrics and report findings to store management in Vereeniging.

Skills

Retail leadership

Team management

Customer service

POS proficiency

Tools

POS systems

Inventory software

Job description

About the Role

Our client is seeking a motivated and experienced Retail Department Supervisor to lead a specific section within their store in Vereeniging . This role is responsible for driving sales, managing inventory, and ensuring exceptional customer service within their designated department. You will act as a team leader, providing guidance and support to sales associates to achieve departmental goals. This is an excellent opportunity for an individual with a strong retail background and proven leadership skills looking to advance their career in the Gauteng province.

Key Responsibilities

• Supervise daily operations within the assigned retail department, ensuring efficiency and high standards.
• Lead, train, and motivate a team of sales associates to achieve sales targets and customer service goals.
• Manage department inventory, including stock replenishment, visual merchandising, and loss prevention.
• Engage with customers, providing expert product knowledge and resolving inquiries or issues.
• Implement store strategies and promotions to drive department sales and profitability.
• Monitor departmental performance metrics and report findings to store management in Vereeniging .

Requirements

• Previous experience in a retail supervisory or management role, specifically as a Department Supervisor .
• Demonstrated success in driving sales and managing inventory within a retail setting.
• Strong leadership, communication, and team management skills.
• Excellent customer service abilities and a passion for retail.
• Proficiency in POS systems and inventory management software.
• Ability to work flexible hours, including weekends and some holidays, in Vereeniging .

Benefits

• Competitive salary and potential for performance bonuses.
• Opportunities for professional development and career advancement.
• Employee discounts on store products.
• Comprehensive health and wellness benefits.
• A dynamic and supportive team environment in the Gauteng region.