Retail Operations Leader - George, Hybrid

Placements24

George

Hybrid

ZAR 600,000 - 900,000

Full time

4 days ago

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Benefits offered by this job

Staff discounts

Professional development

Job summary

Placements24 is seeking a seasoned Retail Operations Manager to oversee day-to-day operations across multiple George outlets. You will drive profitability, optimize stock, and lead diverse teams with a focus on customer experience and compliance.

This hybrid role combines on-site leadership with strategic planning, requiring strong analytics, budget control, and a proven track record in retail metrics. Based in George or willing to relocate to the Western Cape region, you will shape store

Qualifications

5+ years in retail management with a strong operations focus.
Proven leadership and team management skills.
Strong grasp of retail KPIs and financial metrics.
Experience with inventory control and POS systems.
Bachelor's degree in Business Administration, Retail Management, or related field preferred.

Responsibilities

Develop and implement operational strategies to enhance store performance and profitability.
Manage inventory levels and minimize shrinkage.
Oversee staffing, including recruitment, training, scheduling, and performance management.
Ensure stores comply with health, safety, and security regulations.
Drive exceptional customer service standards across locations.
Analyze sales data and market trends to identify growth opportunities.
Collaborate with marketing on promotions and visual merchandising.
Manage budgets and control expenses.
Implement and monitor operational policies and procedures.
Conduct regular store visits and performance reviews.