Lead Retail Operations Manager

Placements24; George; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Performance bonuses

Career development

Employee discounts

Job summary

Placements24 is seeking a Lead Retail Operations Manager for our George, Western Cape store. You will oversee day-to-day operations, optimize stock flow, and lead a team of retail professionals to achieve high performance and exceptional service.

The role requires a strategic mindset, strong inventory control, and proven experience in managing large teams in a fast-paced retail environment. Western Cape experience is advantageous; salary is competitive with performance bonuses.

Qualifications

• 5+ years of progressive experience in retail management.
• Experience leading and motivating large teams.
• Solid knowledge of inventory control and loss prevention.
• Proficiency with retail management software and data analysis tools.
• Strong problem-solving, decision-making, and planning skills.
• Excellent communication and interpersonal abilities to influence stakeholders.
• Bachelor's degree in Business Admin/Management or related field preferred.
• Experience in Western Cape region is advantageous.
• Ability to adapt to evolving retail trends and customer expectations.

Responsibilities

• Oversee all facets of store operations, including inventory management and loss prevention.
• Develop and implement efficient operational procedures to boost productivity.
• Manage staff scheduling, training, and performance.
• Analyze sales and operations metrics to identify improvements.
• Ensure compliance with company policies and health & safety regulations.
• Manage relationships with suppliers and vendors for timely delivery.
• Foster a positive, customer-centric store culture and service standards.
• Collaborate with marketing and merchandising to execute promotions.
• Contribute to strategic planning and budgeting for the George store.

Skills

Retail management

Team leadership

Inventory control

Data analysis

Vendor management

Stakeholder influence

Communication skills

Education

Bachelor's degree

Tools

POS systems

ERP systems

Data visualization

Job description

About the Role

Our client, a prominent name in the retail industry, is actively seeking a dynamic and results-driven Lead Retail Operations Manager to oversee operations in their George, Western Cape store. This leadership position is crucial for ensuring the smooth and efficient day-to-day running of the store, optimizing operational processes, and fostering a high-performance culture. You will be responsible for managing stock flow, implementing operational strategies, and leading a team of dedicated retail professionals. This role requires a strategic thinker with a keen eye for detail and a commitment to excellence. If you are passionate about retail operations and thrive in a fast-paced environment, this is an exceptional opportunity to make a significant impact in George .

Key Responsibilities

• Oversee all aspects of retail store operations, including inventory management, visual merchandising, and loss prevention.
• Develop and implement efficient operational procedures to enhance productivity and profitability.
• Manage staff scheduling, training, and performance to ensure optimal team performance.
• Analyze sales data and operational metrics to identify areas for improvement and implement corrective actions.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Manage relationships with suppliers and third-party vendors to ensure timely delivery and quality service.
• Champion a positive and customer-centric store culture, driving exceptional service standards.
• Collaborate with the marketing and merchandising teams to execute promotions and visual displays effectively.
• Contribute to strategic planning and budgeting for the George retail outlet.

Requirements

• Minimum of 5 years of progressive experience in retail management, with a strong focus on operations.
• Demonstrated experience in leading and motivating large teams.
• Solid understanding of inventory control, supply chain logistics, and loss prevention strategies.
• Proficiency in retail management software and data analysis tools.
• Excellent problem-solving, decision-making, and strategic planning abilities.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Bachelor's degree in Business Administration, Management, or a related field is preferred.
• Experience working in the Western Cape region is advantageous.
• Ability to adapt to evolving retail trends and customer expectations.

Benefits

This role comes with a competitive annual salary of R , along with performance bonuses and a comprehensive benefits package. Our client provides significant opportunities for professional development and career advancement. You will have the chance to lead operations in a well-established store in the scenic location of George . Additional perks include employee discounts and access to innovative retail technologies. Join a company that values operational excellence and invests in its leaders.