George Store Leader: Drive Sales & Team Growth

Placements24; George; On-site; ZAR 800,000 - 900,000; Full time

Benefits offered by this job

Attractive salary

Bonuses & incentives

Professional development

Staff discounts

Career progression

Supportive culture

Job summary

Placements24 is seeking an experienced Lead Retail Store Manager to oversee operations in George, Western Cape. This leadership role requires driving sales, elevating customer service, and guiding a high-performing team in a busy retail environment that values brand standards and commercial results.

You will manage daily store operations, inventory, staff development, budgets, and KPI performance while implementing strategic sales initiatives.

Qualifications

• Minimum 5 years of retail management experience.
• Proven ability to lead and develop teams.
• Strong understanding of sales, customer service, and operations.
• Experience managing budgets and KPIs.
• Strategic thinker with problem-solving skills for George branch.
• Willingness to work weekends/holidays.

Responsibilities

• Lead and motivate store team to achieve sales targets and service excellence.
• Oversee daily store operations and ensure policy adherence.
• Develop and implement sales strategies to maximize revenue.
• Manage inventory, stock control, orders, and shrinkage.
• Recruit, train, and develop staff.
• Ensure customer service standards are met and exceeded.
• Monitor KPIs and take corrective actions.
• Maintain visual merchandising and safe environment.
• Manage store budget and expenses.
• Handle customer escalations promptly.

Skills

Retail leadership

Sales target achievement

Team management

Customer service excellence

Budget & operations

Staff development

Tools

POS systems

Inventory management software

Retail management software

Job description

Placements24 is seeking an experienced Lead Retail Store Manager to oversee operations in George, Western Cape. This leadership role requires driving sales, elevating customer service, and guiding a high-performing team in a busy retail environment that values brand standards and commercial results.

You will manage daily store operations, inventory, staff development, budgets, and KPI performance while implementing strategic sales initiatives.