Regional Retail Operations Coordinator

Placements24; Durban; On-site; ZAR 330,000 - 510,000; Full time

Benefits offered by this job

Travel allowance

Provident fund

Staff discounts

Paid annual leave

Career growth opportunities

Job summary

WhatJobs Direct seeks a Regional Retail Operations Coordinator to support Durban stores, ensuring smooth daily operations and adherence to standards. This on-site role requires travel within the KwaZulu-Natal region and close collaboration with store managers and head office.

The ideal candidate has solid retail operations experience, excellent organization, and strong communication skills. You will drive operational excellence, manage inventories, and support store initiatives in a dynamic

Qualifications

• Experience in retail operations or store coordination.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Willingness to travel within Durban and KwaZulu-Natal.
• Proficiency with retail management software and MS Office.

Responsibilities

• Coordinate and support retail operations across multiple stores in the Durban region.
• Ensure consistent implementation of company policies, procedures, and operational standards at all store locations.
• Assist store managers with inventory management, stock counts, and replenishment processes.
• Monitor store compliance with health, safety, and security regulations.
• Facilitate communication between store teams and head office, ensuring timely dissemination of information.
• Support the rollout of new store initiatives, product launches, and promotional campaigns.
• Analyze operational reports to identify areas for improvement and implement corrective actions.
• Conduct regular store visits to assess operational performance and provide on-site support.
• Manage vendor relationships and ensure efficient delivery of supplies and services.
• Assist with store setup and maintenance as required.

Skills

Retail operations

Store management

Organizational skills

Communication

Travel readiness

Tools

Retail software

Microsoft Office

Job description

About the Role

Our client, WhatJobs Direct, is seeking a highly organized and proactive Regional Retail Operations Coordinator to support our extensive network of stores in the Durban region. This critical role ensures that all operational aspects across multiple retail locations run smoothly and efficiently, directly contributing to the overall success of our retail division. You will work closely with store managers and head office teams to implement operational standards, manage supply chains, and troubleshoot any issues that arise. The ideal candidate will possess a strong understanding of retail operations, excellent problem-solving skills, and the ability to travel within the region as needed. This is an on-site position based in Durban , requiring your physical presence to effectively coordinate and support our store teams. You will be instrumental in driving operational excellence, upholding brand standards, and ensuring a consistent, high-quality customer experience across all touchpoints. Your role will involve regular site visits, direct engagement with store personnel, and strategic planning to optimize regional performance. We are looking for a dedicated professional who is passionate about retail and committed to making a significant impact. The ability to manage diverse tasks and priorities while maintaining attention to detail will be key to excelling in this demanding yet rewarding position within the vibrant KwaZulu-Natal retail landscape.

Key Responsibilities

• Coordinate and support retail operations across multiple stores within the Durban region.
• Ensure consistent implementation of company policies, procedures, and operational standards at all store locations.
• Assist store managers with inventory management, stock counts, and replenishment processes.
• Monitor store compliance with health, safety, and security regulations.
• Facilitate communication between store teams and head office, ensuring timely dissemination of information.
• Support the rollout of new store initiatives, product launches, and promotional campaigns.
• Analyze operational reports to identify areas for improvement and implement corrective actions.
• Conduct regular store visits to assess operational performance and provide on-site support.
• Manage vendor relationships and ensure efficient delivery of supplies and services.
• Assist with store setup and maintenance as required.

Requirements

• Proven experience in retail operations, store management, or a similar coordination role.
• Strong understanding of retail business principles and operational processes.
• Excellent organizational and time-management skills, with the ability to multitask effectively.
• Strong communication and interpersonal skills, with the ability to build rapport with store teams and management.
• Proficiency in using retail management software and Microsoft Office Suite.
• Ability to travel within the Durban and KwaZulu-Natal region as required.
• Problem-solving aptitude and a proactive approach to addressing operational challenges.
• A background in the KwaZulu-Natal retail market is a significant advantage.
• Detail-oriented with a commitment to accuracy and efficiency.

Benefits

• Competitive salary based on experience and qualifications.
• Travel allowance and expenses covered.
• Opportunities for professional growth within a reputable retail organization.
• Contribution to a provident fund.
• Staff discounts on products.
• Exposure to diverse retail operations across the region.
• A supportive team environment dedicated to operational excellence.
• Paid annual leave.