Retail Sales Associate (Team Lead)

Placements24; LegKraal Gate; On-site; ZAR 83,000 - 110,000; Full time

Benefits offered by this job

Competitive hourly wage and potential

Commissions/bonuses

Staff discounts

Career progression

Dynamic team environment

Key role in Mahikeng store

Job summary

Placements24 in Mahikeng is seeking an energetic Retail Sales Associate Team Lead to guide the sales team and drive targets. You will mentor junior sales associates, manage floor operations, and ensure superb customer service.

The role offers commissions, staff discounts, and career progression within retail. You'll lead by example on product knowledge, merchandising, and customer engagement, while coordinating with store leadership to open, close, and maintain a welcoming store environment in

Qualifications

• Proven experience as a Retail Sales Associate with a track record of exceeding sales goals.
• Previous supervisory or team lead experience is highly desirable.
• Excellent communication and interpersonal skills.
• Strong understanding of sales principles and customer service best practices.
• Ability to work flexible hours, including weekends and holidays.
• Enthusiasm for the retail environment and a passion for helping customers in Mahikeng.

Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide exceptional customer service, assisting customers with product selection and purchases.
• Oversee daily store operations, including opening and closing procedures, and maintaining store appearance.
• Train new sales associates on product knowledge, sales techniques, and customer service standards.
• Assist in visual merchandising and maintaining product displays.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.

Skills

Sales leadership

Customer service

Communication

Job description

About the Role

Our client is looking for an energetic and experienced Retail Sales Associate Team Lead to guide their sales team in Mahikeng . This role is essential for driving sales performance, providing exceptional customer service, and mentoring junior sales associates. You will be responsible for assisting customers, managing floor operations, and contributing to a positive and successful store environment. This is a great opportunity for a motivated individual with strong sales skills and leadership potential to advance their career in retail within the vibrant community of Mahikeng .

Key Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide exceptional customer service, assisting customers with product selection and purchases.
• Oversee daily store operations, including opening and closing procedures, and maintaining store appearance.
• Train new sales associates on product knowledge, sales techniques, and customer service standards.
• Assist in visual merchandising and maintaining product displays.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.

Requirements

• Proven experience as a Retail Sales Associate with a track record of exceeding sales goals.
• Previous experience in a supervisory or team lead role is highly desirable.
• Excellent communication and interpersonal skills.
• Strong understanding of sales principles and customer service best practices.
• Ability to work flexible hours, including weekends and holidays.
• Enthusiasm for the retail environment and a passion for helping customers in Mahikeng .

Benefits

• Competitive hourly wage and potential for sales commissions/bonuses.
• Opportunities for career progression within the retail sector.
• Staff discounts on merchandise.
• A dynamic and supportive team environment.
• Be a key player in the success of a retail store in Mahikeng .