Retail Floor Supervisor

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Training and development

Job summary

Placements24 seeks a Retail Floor Supervisor for a popular department store in Mahikeng, North West. You will oversee daily sales floor operations, lead a team of sales associates, and drive exceptional customer experiences.

Responsibilities include merchandising, stock replenishment, and ensuring smooth day-to-day operations. The ideal candidate has prior retail supervisory experience, strong leadership, excellent communication, and a passion for customer service in a fast-paced environment.

Qualifications

• Previous experience in a retail sales or supervisory role.
• Demonstrated ability to lead and motivate a team.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced retail environment.
• Willingness to work weekends and public holidays as required.

Responsibilities

• Supervise and motivate a team of retail sales associates to achieve sales targets.
• Ensure high standards of customer service on the sales floor.
• Oversee stock replenishment and attractive merchandise presentation.
• Maintain store cleanliness and visual merchandising standards.
• Assist customers with inquiries, product information, and purchases.
• Handle customer complaints and resolve issues effectively.
• Support Store Manager with operational tasks and staff training.
• Ensure adherence to company policies in Mahikeng, North West.
• Manage opening and closing procedures for the sales floor.
• Contribute to a positive and productive team environment.

Skills

Leadership

Customer service

Team motivation

Organizational skills

Communication skills

Problem solving

Tools

POS systems

Job description

About the Role

Our client, a popular department store, is seeking an energetic and customer-focused Retail Floor Supervisor to join their team in Mahikeng, North West . This role involves overseeing the daily operations of the sales floor, leading a team of sales associates, and ensuring an exceptional customer experience. You will be responsible for driving sales, maintaining visual merchandising standards, and ensuring smooth day-to-day operations. The ideal candidate will have prior retail experience, strong leadership qualities, and a passion for customer service. This is a great stepping stone for individuals aspiring to move into retail management roles.

Key Responsibilities

• Supervise and motivate a team of retail sales associates to achieve sales targets.
• Ensure high standards of customer service are maintained on the sales floor.
• Oversee stock replenishment and ensure merchandise is presented attractively.
• Maintain store cleanliness and visual merchandising standards.
• Assist customers with inquiries, product information, and purchases.
• Handle customer complaints and resolve issues effectively.
• Support the Store Manager with operational tasks and staff training.
• Ensure adherence to company policies and procedures in Mahikeng, North West .
• Manage opening and closing procedures for the sales floor.
• Contribute to a positive and productive team environment.

Requirements

• Previous experience in a retail sales or supervisory role.
• Demonstrated ability to lead and motivate a team.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced retail environment.
• Flexibility to work shifts, including weekends and public holidays, as required.
• Familiarity with POS systems is advantageous.
• A proactive attitude and problem-solving abilities.
• Passion for retail and fashion.
• Must be able to work in Mahikeng, North West .

Benefits

• Our client offers a competitive salary, opportunities for career advancement within the retail sector, and employee discounts on store products.
• You will be part of a dynamic team and receive training to enhance your supervisory skills.
• Join us in providing excellent service to customers in Mahikeng, North West and grow your retail career.