Retail Customer Service & Merchandising Associate

Clicks Group Limited

Germiston

On-site

ZAR 78,000 - 123,000

Full time

14 days+

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Job summary

Clicks Group Limited seeks a store operations assistant to efficiently handle point-of-sale tasks, promote clubcard membership, and deliver excellent customer service. You will maintain cash accuracy, assist customers, and support merchandising standards at the Germiston location.

Desirable: Maths and English at Grade 12 level, with a retail/FMCG background helping to meet customer and sales targets.

Qualifications

Desirable: Maths 50% and English 50% at Grade 12 level
Retail/FMCG store operations knowledge is advantageous
Basic arithmetic and cash-handling understanding

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard rewards.
To ensure the safe handling of cash at all times.
To promote the Clicks clubcard and enroll new members to meet targets.
To inform customers of promotions to drive sales and provide a positive experience.
To deliver superior customer service as a brand ambassador, visible and professional.
To perform merchandising and housekeeping duties according to standards.
To support the group’s vision to be the customers' first choice health and beauty retailer.