In-Store Customer Service & Merchandising Pro

Clicks Group Limited

Johannesburg

On-site

ZAR 100,000 - 145,000

Full time

14 days+

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Job summary

Clicks Group in Johannesburg is seeking a frontline team member to deliver service excellence at the point of sale. You will handle cash, operate the POS, promote clubcard rewards and ensure accurate merchandising and housekeeping in-store.

The role emphasizes customer service, accurate cash handling, and promoting promotions while representing the Clicks brand. Desirable experience in retail or FMCG is preferred, with Maths and English at Grade 12 level.

Qualifications

Desirable: customer-facing role within a retail/FMCG store operations environment
Desirable: Grade 12 Maths and English (50%)
Basic maths calculations

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To promote Clicks' clubcard and enroll new members to meet targets.
To inform customers about promotions to drive sales and create a positive shopping experience.
To deliver superior customer service as a brand ambassador and maintain store standards.