Retail Associate: POS & Customer Service

Clicks Group Limited

Vanderbijlpark

On-site

ZAR 120,000 - 180,000

Full time

9 days ago

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Job summary

Clicks Group is seeking a customer-focused store operative to efficiently handle point-of-sale transactions, promote clubcard memberships and ensure accurate cash handling. You will contribute to a positive shopping experience by delivering friendly service and maintaining product displays.

Experience in retail/FMCG is desirable; Grade 12 with Maths and English at 50% is preferred. This permanent, full-time role supports the group's vision to be the leading health and beauty retailer, with a

Qualifications

Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Desirable: Maths 50% and English 50% at Grade 12 level

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To promote the Clicks' clubcard and enroll new clubcard members to achieve targets.
To make customers aware of promotions to positively affect sales and to ensure customers feel good and pay less.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To maintain merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving company values.
To maintain updated knowledge on products, ranges, promotions and events to provide correct information to customers at all times.