Retail Cashier & Clubcard Specialist

Clicks Group Limited; Centurion; On-site; ZAR 100,440 - 145,080; Full time

Job summary

Clicks Group in Centurion is seeking a customer-focused retail associate to efficiently run point-of-sale operations, handle cash, and promote the Clicks clubcard.

You will engage customers, enroll new members, and maintain merchandising standards while delivering friendly service and accurate transactions.

Desirable: Maths and English at Grade 12, with a background in FMCG retail.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Education

Grade 12 with Maths 50% and English 50%

Job description

Clicks Group in Centurion is seeking a customer-focused retail associate to efficiently run point-of-sale operations, handle cash, and promote the Clicks clubcard.

You will engage customers, enroll new members, and maintain merchandising standards while delivering friendly service and accurate transactions.

Desirable: Maths and English at Grade 12, with a background in FMCG retail.