Retail Branch Leader: Growth, Service & Strategy

Sanlam Limited; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Supportive environment

Training & development

Job summary

Sanlam Developing Markets in Cape Town is seeking an experienced Branch Manager to grow the customer base and revenue by executing the branch strategy. You will lead Sales Consultants and align activities with the business plan to deliver an excellent client experience.

The role requires a minimum of 5 years in the industry, with leadership experience, service management, and strong regulatory knowledge. A competitive package and career growth opportunities are offered.

Qualifications

• Matric (Grade 12) is required.
• RE1 and RE5 certifications are essential.
• 120 Wealth Management credits or FSCA-recognised qualification.
• Class of Business accreditation (annual) is required.
• CPD current and past cycles compliance is expected.

Responsibilities

• Grow customer base and revenue through branch strategy.
• Guide and standardise activities of Sales Consultants.
• Lead service delivery culture for optimal client experience.
• Oversee day-to-day branch operations and business planning.
• Ensure sales delivery and compliance with risk management.
• Manage HR and talent processes for direct reports.
• Plan and report monthly sales and service activities.
• Engage stakeholders to build relationships.

Skills

Sales strategies

Stakeholder management

Customer service

Regulatory knowledge

People management

Data analytics

Project management

Critical thinking

Communication

Leadership

Target driven

Adaptability

Resilience

Education

Matric (Grade 12)

RE1 & RE5

120 Wealth Management credits

FSCA Class of Business accreditation

CPD compliance

Job description

Sanlam Developing Markets in Cape Town is seeking an experienced Branch Manager to grow the customer base and revenue by executing the branch strategy. You will lead Sales Consultants and align activities with the business plan to deliver an excellent client experience.

The role requires a minimum of 5 years in the industry, with leadership experience, service management, and strong regulatory knowledge. A competitive package and career growth opportunities are offered.