Retail Shop Assistant — POS, Service & Merchandising

Clicks Group Limited; Kakamas; In loco; ZAR 89.000 - 134.000; Tempo pieno

Descrizione del lavoro

Clicks Group is hiring for a permanent in-store role focused on service excellence, POS operations, and merchandising. You will ensure accurate scanning, handling of cash, and enrolling clubcard members to reach targets.

Join a team that aims to be the customer’s first choice in health and beauty, delivering friendly service and maintaining store standards while staying informed about promotions and events.

Competenze

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Mansioni

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers 'feel good and pay less'.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Conoscenze

Planning & organising

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Working with people

Persuading & Influencing

Coping with pressures

Formazione

Grade 12 with Maths and English 50%

Descrizione del lavoro

Clicks Group is hiring for a permanent in-store role focused on service excellence, POS operations, and merchandising. You will ensure accurate scanning, handling of cash, and enrolling clubcard members to reach targets.

Join a team that aims to be the customer’s first choice in health and beauty, delivering friendly service and maintaining store standards while staying informed about promotions and events.