Retail Associate — POS & Customer Experience

Clicks Group Limited

Kloof

On-site

ZAR 134,000 - 179,000

Full time

44 hours ago

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Job summary

Clicks Group Limited in Kloof is seeking a dedicated store operations assistant to handle point-of-sale activities, merchandising, and customer service. You will enroll clubcard members, promote promotions, and help ensure accurate cash handling while delivering a friendly shopping experience.

The role requires basic maths, FMCG retail exposure, and strong communication through interactions with customers. Aiming to be the customers’ first choice in health and beauty, the team values dependable,

Qualifications

Basic maths calculations.
Retail/FMCG background with understanding of merchandising and promotions.
Stock management knowledge.
Customer service excellence understanding.

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.