Retail Assistant Manager - Paarl

Placements24; Paarl; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Employee discounts

Dynamic and supportive work环境

Respected retail brand

Job summary

Placements24 in Paarl, Western Cape, is seeking a Retail Assistant Manager to support the Store Manager in day-to-day operations, staff supervision and driving sales. The role requires a hands-on approach, a commitment to customer service excellence, and leadership that fosters a positive team environment.

The ideal candidate will have 2–3 years in a retail supervisory/assistant management role, strong communication skills, and a proactive, results-driven mindset.

Qualifications

• Minimum 2-3 years of experience in a retail supervisory or assistant management role.
• Demonstrated leadership skills and experience in managing a team.
• Strong understanding of retail sales, operations, and customer service principles.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including weekends and public holidays, as needed in Paarl.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Supervise and motivate store staff, ensuring high levels of productivity and customer service.
• Support sales initiatives and contribute to achieving store sales targets.
• Manage inventory, including stock receiving, merchandising, and loss prevention.
• Ensure the store maintains high standards of cleanliness, organization, and visual appeal.
• Handle customer inquiries and resolve complaints efficiently and professionally.
• Assist with staff scheduling, training, and performance management.
• Process transactions accurately and manage cash handling procedures.
• Maintain compliance with all company policies and procedures.
• Act as a key holder and assume management responsibilities in the Store Manager's absence.

Skills

Retail leadership

Customer service

Team supervision

Communication

Tools

POS systems

Basic computer apps

Job description

About the Role

Our client, a well-established retailer with a strong community presence, is seeking a motivated and capable Retail Assistant Manager to support the management team at their store in the picturesque town of Paarl, Western Cape . This role is crucial for the efficient operation and success of the store, requiring a hands-on approach and a commitment to customer service excellence. The ideal candidate will assist the Store Manager in overseeing daily operations, managing staff, driving sales, and maintaining high standards of visual merchandising and store presentation. You will play a key role in fostering a positive team environment and ensuring customer satisfaction. This is an excellent opportunity for an ambitious individual looking to develop their retail management career within a supportive and reputable organization. A strong understanding of retail dynamics and a passion for leadership are essential for this position in Paarl .

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Supervise and motivate store staff, ensuring high levels of productivity and customer service.
• Support sales initiatives and contribute to achieving store sales targets.
• Manage inventory, including stock receiving, merchandising, and loss prevention.
• Ensure the store maintains high standards of cleanliness, organization, and visual appeal.
• Handle customer inquiries and resolve complaints efficiently and professionally.
• Assist with staff scheduling, training, and performance management.
• Process transactions accurately and manage cash handling procedures.
• Maintain compliance with all company policies and procedures.
• Act as a key holder and assume management responsibilities in the Store Manager's absence.

Requirements

• Minimum of 2-3 years of experience in a retail supervisory or assistant management role.
• Demonstrated leadership skills and experience in managing a team.
• Strong understanding of retail sales, operations, and customer service principles.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including weekends and public holidays, as needed in Paarl .
• Proficiency in POS systems and basic computer applications.
• A proactive and results-oriented approach.
• Experience with inventory management and visual merchandising is a plus.
• Must be legally eligible to work in South Africa.
• Enthusiasm for the retail industry and a commitment to excellence.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunities for career advancement within the company.
• Employee discounts on a wide range of products.
• A dynamic and supportive work environment in the heart of the Western Cape .
• Gain valuable experience in retail management.
• Be part of a respected retail brand.