Assistant Retail Manager

Placements24; Mossel Bay; Ibrido; ZAR 180.000 - 240.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work arrangement

Employee discount

Ongoing training and development

Medical aid contribution

Descrizione del lavoro

Placements24 in Mossel Bay, Western Cape is seeking an energetic Assistant Retail Manager to support the Store Manager in daily operations, drive sales, and deliver outstanding service in a fast-paced fashion environment. This role blends hands-on store tasks with potential remote administrative duties.

The position offers growth within a reputable retail brand, employee discounts, ongoing training, and a collaborative team atmosphere to thrive in a hybrid work setup.

Competenze

• 1–3 years retail supervisory or assistant management experience.
• Ability to lead and motivate a team.
• Strong customer service and passion for fashion retail.
• Familiarity with retail operations including inventory and merchandising.
• Excellent communication and interpersonal skills.

Mansioni

• Assist the Store Manager in overseeing all daily store operations, including sales, customer service, and operational efficiency.
• Supervise and motivate store staff, ensuring they provide excellent customer service and meet sales targets.
• Support inventory management, including receiving, stocking, and conducting regular inventory counts.
• Assist in implementing and maintaining visual merchandising standards and store layouts.
• Handle customer inquiries and resolve complaints to ensure customer satisfaction.
• Contribute to staff training and development initiatives.
• Ensure adherence to all company policies, procedures, and safety regulations.
• Process customer transactions accurately using the POS system.
• Assist with opening and closing procedures.
• Maintain a clean, organized, and visually appealing store environment.

Conoscenze

Leadership

Customer service

Team motivation

POS systems

Communication

Formazione

High school diploma (or equivalent)

College coursework or certification (preferred)

Strumenti

POS software

Descrizione del lavoro

About the Role

Our client, a popular fashion retailer, is looking for an enthusiastic and customer-focused Assistant Retail Manager to support the Store Manager in operations at their Mossel Bay, Western Cape location. This role is crucial in ensuring the store runs smoothly, providing exceptional customer service, and driving sales. You will be involved in daily operations, staff supervision, inventory management, and maintaining visual merchandising standards. The ideal candidate is passionate about retail, possesses strong leadership potential, and thrives in a fast-paced environment. This hybrid role offers a blend of in-store responsibilities and potential for remote administrative tasks.

Key Responsibilities

• Assist the Store Manager in overseeing all daily store operations, including sales, customer service, and operational efficiency.
• Supervise and motivate store staff, ensuring they provide excellent customer service and meet sales targets.
• Support inventory management, including receiving, stocking, and conducting regular inventory counts.
• Assist in implementing and maintaining visual merchandising standards and store layouts.
• Handle customer inquiries and resolve complaints to ensure customer satisfaction.
• Contribute to staff training and development initiatives.
• Ensure adherence to all company policies, procedures, and safety regulations.
• Process customer transactions accurately using the POS system.
• Assist with opening and closing procedures.
• Maintain a clean, organized, and visually appealing store environment.

Requirements

• Previous experience (1-3 years) in a retail supervisory or assistant management role.
• Demonstrated ability to lead and motivate a team.
• Strong customer service skills and a passion for fashion retail.
• Basic understanding of retail operations, including inventory and merchandising.
• Familiarity with POS systems.
• Excellent communication and interpersonal skills.
• High school diploma or equivalent; some college or relevant certification is a plus.
• Ability to work flexible hours, including weekends and some holidays.
• Adaptable and willing to support the team in various capacities.
• Good organizational skills and attention to detail.

Benefits

• Competitive annual salary of R.
• Opportunity to grow within a reputable retail brand.
• Employee discount on merchandise.
• Ongoing training and development opportunities.
• Hybrid work arrangement for enhanced work-life balance.
• Positive and supportive team atmosphere.
• Potential for performance-based bonuses.
• Contribution towards medical aid.