Retail Store Manager

Placements24; Wes-Kaap; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Staff discounts on merchandise

Hybrid work setup

Training and career advancement

Competitive salary with commission

Job summary

Placements24 is seeking an enthusiastic and experienced Retail Store Manager for a premium fashion retailer boutique in Paarl, Western Cape. You will lead day-to-day store operations, drive sales performance, manage a passionate team, and ensure outstanding customer service.

The role requires a retail management qualification and a minimum of five years’ experience, with strong leadership, inventory control, visual merchandising, and the ability to work flexible hours, including weekends, in a

Qualifications

• Minimum 5 years of experience in retail management, preferably fashion or luxury goods.
• Strong leadership, communication and customer service skills.
• Knowledge of retail KPIs, inventory management and visual merchandising.
• Flexible hours, including weekends and public holidays.
• Experience in hybrid work environment is preferred.

Responsibilities

• Oversee all store operations in Paarl, Western Cape, with high presentation and service.
• Lead, coach and motivate a team of sales associates to hit sales goals.
• Manage inventory, stock takes, and merchandising strategies.
• Ensure compliance with company policies and standards.
• Drive sales and profitability through promotions.
• Provide exceptional customer service and resolve issues promptly.
• Manage staff scheduling, payroll and performance processes.
• Maintain visual merchandising to enhance brand image.
• Contribute to a positive and productive work environment.

Education

Retail management qualification or related field

Job description

About the Role

Our client, a premium fashion retailer known for its exquisite collections and exceptional customer service, is seeking an enthusiastic and experienced Retail Store Manager for its boutique located in the heart of Paarl, Western Cape. This role is critical in delivering an unparalleled shopping experience, driving sales performance, and managing a passionate team. The ideal candidate will have a keen eye for fashion, strong leadership abilities, and a proven track record in retail management. You will be responsible for day-to-day store operations, staff training and development, inventory management, visual merchandising, and achieving sales targets. This position offers an exciting opportunity to contribute to the success of a respected brand in a beautiful region.

Key Responsibilities

• Oversee all aspects of store operations in Paarl, Western Cape, ensuring a high standard of presentation and customer service.
• Lead, coach, and motivate a team of sales associates to achieve individual and store sales goals.
• Manage inventory levels, conduct regular stock takes, and implement effective merchandising strategies.
• Ensure compliance with all company policies, procedures, and operational standards.
• Drive store sales and profitability by implementing effective sales strategies and promotions.
• Provide exceptional customer service, resolving any customer issues promptly and professionally.
• Manage staff scheduling, payroll, and performance management processes.
• Maintain visual merchandising standards to enhance the store's appeal and brand image.
• Contribute to a positive and productive work environment.

Requirements

• A relevant qualification in Retail Management, Business, or a related field is preferred.
• Minimum of 5 years of experience in retail management, preferably within the fashion or luxury goods sector.
• Proven ability to drive sales, manage teams, and control operational costs.
• Strong understanding of retail KPIs, inventory management, and visual merchandising principles.
• Excellent leadership, communication, customer service, and interpersonal skills.
• Passion for fashion and a strong sense of style.
• Ability to work flexible hours, including weekends and public holidays.
• Experience working in a hybrid environment, balancing store-based operations with remote administrative tasks.
• Must be based in or willing to commute to Paarl, Western Cape.

Benefits

• Our client offers a competitive salary, attractive commission and bonus structures tied to store performance, staff discounts on merchandise, opportunities for training and career advancement within the retail sector, and a supportive team environment.
• The hybrid nature of the role allows for strategic planning and administrative tasks to be managed effectively alongside daily store operations.