Retail Assistant Manager

Placements24; East London; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Career development opportunities

Team-oriented culture

Job summary

Placements24 is seeking a Retail Assistant Manager for our busy East London store. You will support the Store Manager in day-to-day operations, drive sales, lead staff, and ensure an exceptional customer experience.

This role requires a strong retail background and leadership capabilities to succeed in the Eastern Cape market. Ideal candidates will guide teams, maintain high store standards, and contribute to professional development while delivering outstanding service in a competitive

Qualifications

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven ability to drive sales, manage teams, and control operational costs.
• Strong inventory management and visual merchandising knowledge.
• Excellent leadership and communication skills.
• Experience with POS systems and retail software.

Responsibilities

• Assist the Store Manager in overseeing all daily store operations, including staffing, sales, and customer service.
• Lead and motivate the sales team to meet and exceed sales targets.
• Ensure adherence to policies for visual merchandising and store presentation.
• Manage inventory, process shipments, and conduct stock audits.
• Handle customer inquiries, complaints, and returns professionally.
• Support recruitment, training, and development of store staff in East London.

Skills

Leadership

Sales

Customer service

Retail operations

POS systems

Job description

About the Role

Our client is seeking a results-driven Retail Assistant Manager to support the leadership of their busy store in East London . This role is integral to the smooth operation of the store, focusing on driving sales, managing staff, and ensuring an outstanding customer experience. You will work closely with the Store Manager to implement strategies, achieve targets, and maintain high operational standards. The ideal candidate is an experienced retail professional with strong leadership qualities and a dedication to success in the competitive Eastern Cape market.

Key Responsibilities

• Assist the Store Manager in overseeing all daily store operations, including staffing, sales, and customer service.
• Lead and motivate the sales team to meet and exceed sales targets and performance goals.
• Ensure adherence to all company policies, procedures, and standards for visual merchandising and store presentation.
• Manage inventory levels, process incoming shipments, and conduct regular stock audits.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Support recruitment, training, and development of store staff to build a high-performing team in East London .

Requirements

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven ability to drive sales, manage teams, and control operational costs.
• Strong understanding of inventory management, visual merchandising, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with POS systems and retail management software.
• A dedication to achieving excellence and fostering a positive retail environment in the Eastern Cape .

Benefits

• Competitive annual salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Significant employee discounts on merchandise.
• Opportunities for professional development and career advancement within the retail sector.
• A dynamic and supportive team culture in a key location within East London .