Assistant Store Manager - Retail

Placements24; Klerksdorp; On-site; ZAR 167,000 - 257,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Career progression opportunities

Employee discounts on merchandise

Comprehensive training programs

Dynamic and supportive team

Job summary

Placements24 is seeking an Assistant Store Manager for our busy retail store in Klerksdorp. You will support the Store Manager in day-to-day operations, drive sales performance, and lead a team to deliver excellent customer service.

The role requires strong leadership, experience in retail management, and a commitment to sales targets. Flexible hours including evenings, weekends, and holidays are expected to meet business needs at the Klerksdorp store.

Qualifications

• Previous retail management experience
• Ability to lead and motivate a team
• Proven track record in driving sales
• Excellent customer service skills
• Flexible hours including evenings, weekends, holidays

Responsibilities

• Assist the Store Manager in all aspects of store operations
• Drive sales performance by implementing sales strategies and motivating the team
• Ensure adherence to company policies, procedures, and standards
• Manage inventory levels, stock control and merchandising
• Handle customer inquiries, complaints and feedback professionally
• Oversee opening/closing procedures, cash handling and security

Skills

Leadership

Sales-driven

Customer service

POS systems

Inventory management

Team motivation

Tools

POS software

Inventory management software

Job description

Our client is seeking a proactive and results-oriented Assistant Store Manager to support the management team at their busy retail store in Klerksdorp . This role is instrumental in ensuring the smooth day-to-day operation of the store, driving sales, and providing exceptional customer service. You will work closely with the Store Manager on team leadership, operational efficiency, and achieving sales targets. This is a prime opportunity for an ambitious individual looking to advance their retail management career in a supportive and challenging environment.

Key Responsibilities

• Support the Store Manager in all aspects of store operations, including staff supervision, training, and performance management.
• Assist in driving sales performance by implementing sales strategies and motivating the sales team.
• Ensure adherence to company policies, procedures, and operational standards.
• Manage inventory levels, stock control, and merchandising to optimize product presentation and availability.
• Handle customer inquiries, complaints, and feedback professionally, ensuring high levels of customer satisfaction.
• Oversee opening and closing procedures, cash handling, and security protocols.

Requirements

• Previous retail management experience, ideally as an Assistant Store Manager or Key Holder.
• Strong leadership and team management skills.
• Proven ability to drive sales and improve store performance metrics.
• Excellent customer service skills and a passion for the retail industry.
• Proficiency in point-of-sale (POS) systems and inventory management software.
• Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by business needs in Klerksdorp .

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for career progression within the company.
• Generous employee discounts on merchandise.
• Comprehensive training programs.
• A dynamic and supportive team environment.