Assistant Retail Manager

Placements24; Centurion; Hybrid; ZAR 200,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Career development

Employee discounts

Team culture

Job summary

Placements24 in Centurion, Gauteng, seeks an Assistant Retail Manager to support the Store Manager in daily operations, drive sales and maintain high standards of customer service. You will assist with team leadership, inventory control, and merchandising, participate in promotions, and adapt to a fast-paced retail environment, including evenings and weekends.

Ideal candidates bring prior supervisory experience, strong communication, and proficiency with POS systems to optimize store performance

Qualifications

• Previous retail supervisory/management experience (Assistant Retail Manager or Team Lead)
• Strong understanding of retail operations, sales techniques, and customer service principles
• Excellent leadership, communication, and problem-solving abilities

Responsibilities

• Assist the Store Manager in daily store operations and ensure smooth execution of retail processes.
• Support the sales team with training, coaching, and performance feedback.
• Monitor inventory levels, process stock, and assist with merchandising to maximize sales.
• Ensure a high standard of customer service on the sales floor in Centurion.
• Handle customer complaints and resolve issues in a timely manner, escalating when needed.
• Contribute to promotions and marketing initiatives to boost store performance.

Skills

Retail leadership

Customer service

Inventory management

Team coaching

Adaptability

Communication

Tools

POS systems

Job description

About the Role

Our client is looking for a motivated and organized Assistant Retail Manager to support the Store Manager in leading operations at their Centurion location. You will be instrumental in driving sales, maintaining high standards of customer service, and ensuring the efficient day-to-day running of the store. This role requires a proactive individual who can assist with team leadership, inventory control, and operational efficiency within the competitive Gauteng retail landscape. The successful candidate will gain valuable experience in retail management and contribute to a thriving store environment.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring smooth execution of all retail processes.
• Support the sales team by providing training, coaching, and performance feedback.
• Monitor inventory levels, process stock, and assist with merchandising to maximize sales potential.
• Ensure a high standard of customer service is consistently delivered on the sales floor in Centurion .
• Handle customer complaints and resolve issues in a timely and satisfactory manner, escalating when necessary.
• Contribute to implementing promotional activities and marketing initiatives to boost store performance.

Requirements

• Previous experience in a retail supervisory or management role, such as Assistant Retail Manager or Team Lead.
• Strong understanding of retail operations, sales techniques, and customer service principles.
• Excellent leadership, communication, and problem-solving abilities.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Proficiency with retail POS systems and inventory management software.
• Willingness to work flexible hours, including evenings and weekends, as required by the role in Gauteng .

Benefits

• Competitive salary package and performance-based bonuses.
• Opportunities for professional development and career advancement in retail management.
• Employee discounts on store products.
• A dynamic and collaborative team culture in Centurion .
• Exposure to various aspects of retail management within a well-established company.