Assistant Store Manager - Retail

Placements24; Vereeniging; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Health insurance 

Retirement options

Employee discounts

Training programs

Supportive management

Job summary

Placements24 in Vereeniging is seeking an Assistant Store Manager to support the leadership team, drive sales, supervise staff, and maintain stock accuracy in a busy retail environment.

You will collaborate with the Store Manager to deliver excellent customer service, manage POS operations, and uphold store standards, with opportunities for professional growth and performance-based rewards.

Qualifications

• Experience in retail management or supervisory roles.
• Strong leadership and communication skills.
• Customer-focused approach with problem-solving abilities.
• Ability to train, coach and motivate staff.
• Familiarity with sales techniques and inventory control.
• Proficiency with POS systems and stock management software.

Responsibilities

• Assist the Store Manager in overseeing all store operations, including sales and staff management.
• Supervise and coach retail associates on customer engagement and procedures.
• Contribute to achieving sales targets through effective strategies and team motivation.
• Manage inventory levels with receiving, stocking, and regular stock checks.
• Ensure high standards of visual merchandising, cleanliness, and presentation.
• Handle customer inquiries and feedback to ensure a positive shopping experience.

Skills

Retail management

Leadership

Customer service

Staff coaching

Sales strategies

Inventory management

POS systems

Tools

POS systems

Inventory management software

Job description

About the Role

Our client is seeking a dedicated and organized Assistant Store Manager to support the leadership team in their Vereeniging location. This role is critical in ensuring the smooth day-to-day operation of the store, focusing on customer satisfaction, team performance, and maintaining operational standards. You will work closely with the Store Manager to drive sales, manage staff, control inventory, and uphold the brand's reputation. This position is an excellent stepping stone for individuals aiming for a career in retail management, offering hands-on experience and leadership development.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and staff management.
• Supervise and coach retail associates, providing guidance on customer engagement, sales techniques, and operational procedures.
• Contribute to achieving store sales targets through effective sales strategies and team motivation.
• Manage inventory levels, including receiving, stocking, and conducting regular stock checks to minimize loss.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and presentation.
• Handle customer inquiries, feedback, and complaints effectively to ensure a positive shopping experience.

Requirements

• Previous retail experience, preferably with some supervisory or keyholder responsibilities.
• Strong understanding of retail operations, sales principles, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proficiency with point-of-sale (POS) systems and inventory management software.
• Flexibility to work varied shifts, including weekends and occasional evenings.

Benefits

• Competitive salary and opportunities for performance-based bonuses.
• Comprehensive benefits package including health insurance and retirement options.
• Generous employee discounts on store products.
• Professional development and training programs for career advancement.
• A supportive management structure and a collaborative team environment.