Retail Admin Manager: Stock, Service & Growth

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 134,000 - 201,000; Full time

Job summary

TFG (The Foschini Group) invites applications for an in-store administrator and stock controller role at our South Africa flagship store. You will assist the Store manager with stock takes, analyse stock movement, and implement risk management to prevent losses while ensuring accurate administration and reporting.

You will extract turnover reports, present insights to the Store manager, maintain filing systems, process customer transactions, and contribute to delivering outstanding customer

Qualifications

• A Grade 12 qualification.
• Minimum 3 years retail or admin experience.
• Remain in sync with the latest fashion trends.
• Passion for excellent customer service and a sales environment.

Responsibilities

• Assist the Store manager with stock take and store administration.
• Monitor and analyse stock movement within the store.
• Implement risk management to mitigate stock losses and shrinkage.
• Ensure compliance of all administration, systems and reporting procedures.
• Extract store reports to analyse turnover and stock performance.
• Understand and present information to the Store manager.
• Organise and maintain in-store filing systems.
• Process customer transactions via POS.
• Identify customer needs through professional engagement and communication.
• Promote customer loyalty through cash reward programs.
• Improve customer experience and satisfaction.
• Adhere to visual merchandising principles and housekeeping.
• Develop selling skills and product knowledge.
• Work within a team to meet sales targets and store objectives.

Skills

Administration

Computer literacy

Customer service

Planning & organising

Policies & procedures

Customer value management

Accountability

Communication skills

Organization skills

Multitasking

Independence

Initiative

Attention to detail

Education

Grade 12

Tools

POS system

Job description

TFG (The Foschini Group) invites applications for an in-store administrator and stock controller role at our South Africa flagship store. You will assist the Store manager with stock takes, analyse stock movement, and implement risk management to prevent losses while ensuring accurate administration and reporting.

You will extract turnover reports, present insights to the Store manager, maintain filing systems, process customer transactions, and contribute to delivering outstanding customer