Retail Administration Manager: Drive Stock, Compliance & Service

TFG Limited; Forest Hills; On-site; ZAR 360,000 - 480,000; Full time

Job summary

TFG Limited is seeking an Administration Manager to support Waterfall Gauteng stores with end-to-end store administration, stock control, and customer service excellence. The role requires coordinating daily admin tasks, processing transactions, and maintaining orderly filing and reporting procedures to drive store performance.

The ideal candidate will have a minimum of 3 years in retail or admin, a keen eye for fashion trends, and a passion for delivering outstanding customer service in a

Qualifications

• A minimum of 3 years retail or admin experience.
• Remain in sync with the latest fashion trends.
• A passion for excellent Customer services and sales environment.

Responsibilities

• Assist the Store Manager with stock take and store administration.
• Monitor and analyse stock movement within the store.
• Implement risk management procedures to mitigate stock losses and shrinkage.
• Ensure compliance of all administration, systems and reporting procedures.
• Extract store reports to analyse turnover and stock performance.
• Process customer transactions via POS and promote customer loyalty programs.
• Take initiative to improve customer experience and satisfaction.
• Follow visual merchandising principles and housekeeping procedures.
• Work within a team to meet sales targets and store objectives.

Skills

Negotiation

Planning & Organising

Policy & Procedures

Service Delivery

Strategic Sales Planning

Verbal Communication

Job description

TFG Limited is seeking an Administration Manager to support Waterfall Gauteng stores with end-to-end store administration, stock control, and customer service excellence. The role requires coordinating daily admin tasks, processing transactions, and maintaining orderly filing and reporting procedures to drive store performance.

The ideal candidate will have a minimum of 3 years in retail or admin, a keen eye for fashion trends, and a passion for delivering outstanding customer service in a