Retail Operations & Stock Control Lead

TFG (The Foschini Group); Gauteng; On-site; ZAR 100,000 - 156,000; Full time

Job summary

The Foschini Group (TFG) is seeking a store administrator to support the Store manager with stock take, admin duties and reporting. You will monitor stock movement, implement risk controls, ensure procedural compliance and assist in analysing turnover to drive store performance.

A customer‑focused approach, strong communication and teamwork are essential. You will also handle cash/transactions, maintain filing systems, and support visual merchandising while seeking opportunities to develop

Qualifications

• A Grade 12 qualification.
• Minimum of 3 years retail or admin experience.
• Remain in sync with the latest fashion trends.
• A passion for excellent Customer services and sales environment.

Responsibilities

• Assisting the Store manager with Stock take and store administration.
• Monitor and analyse stock movement within the store.
• Implement risk management procedures to mitigate stock losses and shrinkage.
• Ensure compliance of all administration, systems and reporting procedures.
• Extracting store reports to analyse turnover and stock performance.
• Understand and present information to Store manager.
• Organise and maintain in-store filing systems.
• Monitor and control cash or transactional activities to ensure processes are followed.
• Uphold in-store safety and security procedures.
• Process customer transactions via active retail system (POS).
• Identify customer needs through professional engagement and communication.
• Establish customer loyalty by promoting cash reward programs.
• Take initiative to improve customer experience and satisfaction.
• Adhere to visual merchandising principles and follow housekeeping procedures.
• Continuously develop selling skills and product knowledge.
• Work within a team to meet sales targets and store objectives.

Skills

Stock control

Customer service

Administration

Cash handling

Communication

Teamwork

Education

Grade 12

Tools

POS systems

Job description

The Foschini Group (TFG) is seeking a store administrator to support the Store manager with stock take, admin duties and reporting. You will monitor stock movement, implement risk controls, ensure procedural compliance and assist in analysing turnover to drive store performance.

A customer‑focused approach, strong communication and teamwork are essential. You will also handle cash/transactions, maintain filing systems, and support visual merchandising while seeking opportunities to develop