Retail Store Lead: Stock, Service & Growth

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

TFG (The Foschini Group) is seeking an Assistant Store Manager in South Africa to drive turnover, manage stock losses, and lead a team to deliver exceptional customer service. You will assist with stock take, administration, merchandising and reporting, focusing on loss prevention and stock accuracy.

A proactive mindset and ability to thrive in a fast-paced fashion retail environment are essential. Join a diverse, people-focused company and contribute to outstanding in-store experiences across

Qualifications

• A Grade 12 qualification.
• Minimum of 3 years retail or admin experience.
• Passion for excellent customer service and sales environment.

Responsibilities

• Assist Store Manager with stock take and store administration.
• Monitor stock movement within the store.
• Implement risk management procedures to mitigate stock losses and shrinkage.
• Ensure compliance of administration, systems and reporting procedures.
• Extract store reports to analyse turnover and stock performance.
• Understand and present information to Store Manager.
• Organise and maintain filing systems in-store.
• Control cash or transactional activities to ensure processes are followed.
• Uphold in-store safety and security procedures.
• Process customer transactions via POS system.
• Identify customer needs through engagement and communication.
• Promote cash reward programs to establish customer loyalty.
• Improve customer experience and satisfaction.
• Adhere to visual merchandising and housekeeping procedures.
• Develop selling skills and product knowledge.
• Work with a team to meet sales targets.

Skills

Administration

Computer literacy

Customer service

Planning & organising

Policy adherence

Communication

Multi-tasking

Independence

Attention to detail

Education

Grade 12

Job description

TFG (The Foschini Group) is seeking an Assistant Store Manager in South Africa to drive turnover, manage stock losses, and lead a team to deliver exceptional customer service. You will assist with stock take, administration, merchandising and reporting, focusing on loss prevention and stock accuracy.

A proactive mindset and ability to thrive in a fast-paced fashion retail environment are essential. Join a diverse, people-focused company and contribute to outstanding in-store experiences across