Retail Store Leader: Drive Sales, Service & Growth

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 360,000 - 540,000; Full time

Job summary

TFG (The Foschini Group) in Western Cape seeks a Store Manager to drive turnover, control expenses, and lead in-store merchandising. You will manage stock loss to meet standards, recruit and develop staff, and execute customer service strategies to satisfy shoppers.

Ideal candidates bring at least 3 years retail experience with 1 year leadership, and a Matric certificate. A strong emphasis on leadership and process discipline ensures long-term growth within our brands.

Qualifications

• Matric certificate is required.
• Minimum 3 years of retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Skills

Builds Loyalty

Customer Service

Customer Value

Customer Focus

Solutions

Sales Conversations

Buying Influences

Digital Communications

Managing Sales Process

Customer Challenges

Negotiation

Planning & Organizing

Policy & Procedures

Strategic Sales

Leadership

Education

Matric certificate

Job description

TFG (The Foschini Group) in Western Cape seeks a Store Manager to drive turnover, control expenses, and lead in-store merchandising. You will manage stock loss to meet standards, recruit and develop staff, and execute customer service strategies to satisfy shoppers.

Ideal candidates bring at least 3 years retail experience with 1 year leadership, and a Matric certificate. A strong emphasis on leadership and process discipline ensures long-term growth within our brands.