Restaurant Supervisor - Service Excellence & Growth

Placements24; Mossel Bay; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive annual salary

Tips and bonuses

Staff meals

Uniform provided

Career development

Job summary

Placements24 in Mossel Bay is seeking a proactive Restaurant Supervisor to manage daily operations and lead a dedicated team at a bustling dining venue. You will ensure exceptional dining experiences through attentive service, smooth kitchen coordination, and adherence to brand standards.

The role requires strong leadership, excellent communication, and the ability to perform under pressure in a fast-paced environment, with responsibilities including inventory control, staff coaching, and

Qualifications

• Experience as a Restaurant Supervisor or in a similar leadership role in hospitality.
• Strong knowledge of restaurant operations and POS systems.
• Excellent leadership, communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Passion for exceptional customer service and a positive attitude.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth service flow and adherence to brand standards.
• Supervise, train, and motivate restaurant staff including servers, hosts and kitchen support.
• Manage guest relations, addressing inquiries and resolving service issues promptly.
• Monitor food quality, presentation and portion control.
• Control inventory levels, manage stock and ensure efficient ordering.
• Maintain a clean, safe, and inviting dining environment for guests and staff.

Skills

Leadership

Communication

Interpersonal skills

Staff supervision

Customer service

Tools

POS systems

Inventory management software

Job description

Placements24 in Mossel Bay is seeking a proactive Restaurant Supervisor to manage daily operations and lead a dedicated team at a bustling dining venue. You will ensure exceptional dining experiences through attentive service, smooth kitchen coordination, and adherence to brand standards.

The role requires strong leadership, excellent communication, and the ability to perform under pressure in a fast-paced environment, with responsibilities including inventory control, staff coaching, and